Job Description

Call Center Customer Service

Salary: $22.00 /hr.

Hours: Monday - Friday, 8:30 AM - 5:00 PM

Location: Chanhassen, Minnesota 55347 (on site position)

How to Apply: please apply directly to this position for immediate consideration.

Recruiter: Kim 651-461-0183 (leave a message if I don't answer) or

Position Overview:

Are you passionate about delivering exceptional customer service? Ready to thrive in a dynamic environment where your dedication makes a difference? Look no further! We're seeking reliable individuals to join our team as Customer Support Specialists in Chanhassen, Minnesota. As part of our team, you'll handle inbound calls, address customer inquiries, and ensure seamless experiences for every caller. If you're ready to make an impact and grow your skills, apply today for immediate consideration!.

Key Responsibilities:

· Manage a high volume of inbound calls regarding class action settlements.

· Collaborate with customers to resolve issues effectively.

· Maintain accurate records by transcribing call information into our system.

· Assist in troubleshooting data irregularities and providing timely callbacks.

· Ensure high accuracy while efficiently resolving calls and digitizing hard copy documents.

· Provide invoicing support as needed.

Requirements:

· High School Diploma or equivalent.

· Successful completion of a background check prior to starting

· Excellent attendance record along with being prompt and professional.

· Adherence to confidentiality policies.

· Candidates should exhibit dedication, reliability, and a willingness to learn.

· Minimum of 1 year of experience in a call center environment.

· Exceptional customer service, interpersonal skills and a willingness to learn.

Keywords: Call Center Representative, Customer Service Representative, Inbound Call Agent, Outbound Sales Representative, Call Center Operator, Customer Support Specialist, Contact Center Agent, Telecaller, Client Service Representative, Help Desk Representative, Call Center Associate, Telephone Operator, Technical Support Representative, Telemarketing Representative, Call Center Coordinator, Client Relations Specialist, Support Center Analyst, Customer Experience, Receptionist, Collections, Outbound Calls, Inbound Calls, Phone Work, Phone Skills, Customer Relationship Specialist, CSR, Call Center Agent, Customer Support Specialist, Client Service Representative, Customer Care Agent, Customer Relations Associate, Support Representative, Customer Assistance Representative, Support Coordinator, Customer Service Advisor, Customer Solutions Specialist, Client Service Coordinator, Customer Service Agent, Collections, Member Services Representative, Help Desk Support, Client Success Representative

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.