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Application Support Specialist (on-site)
UFCW Pittsburgh, PA
$51k-69k (estimate)
Full Time 1 Month Ago
Save

UFCW is Hiring an Application Support Specialist (on-site) Near Pittsburgh, PA

The United Food Commercial Workers International Union, (UFCW) a powerful voice for working men and women, is seeking an Applications Support Specialist to support software applications used by UFCW staff. Software applications support UFCW staff comprises the majority of the job. This position is onsite and located in Pittsburgh, Pennsylvania.Duties and Responsibilities:
  • Supports the end user community related to software programs and applications. Applications are both homegrown and acquired.
  • Provides first line of help desk support.
  • Provides end user software training and works with end users to analyze problems, improve operations.
  • Assists in the testing of new software releases.
  • Installs software packages and updates.
  • Interfaces with developers and other IT staff when software bugs are found, or new enhancements identified.
  • Creates end user reports using various report writers and SQL reporting services.
  • Follows departmental standards and assist in preparing and updating documentation.
  • Participates in continuous learning is a must.
Duties, responsibilities and activities may change, or new ones may be assigned at any time, in the UFCW’s discretion. UFCW employees function as a team and, occasionally, and on a temporary basis, employees may be required to perform tasks usually performed by others. This might occur if a team member is absent or unavailable to complete a project and the team is responsible for the deadline. Because employees are required to work as a team, you are required to step up and fill in for a team member who is absent or needs assistance from time to time.
Qualifications:Minimum 3 years help desk/computer trouble shooting environment experience or related Bachelor’s degree. A background in teaching/training preferred. Proficient in the latest Windows software. Experience with report writer software packages is a plus, but not required. Intermediate knowledge of Microsoft Office Suite, including Excel, Access and Word. Strong written & oral communication skills required. Excellent interpersonal skills. Ability to work with limited supervision. Travel is required.
 
Duration: Fulltime. Posting closes when position is filled.
Compensation: 
The UFCW provides a very generous benefits package, including:
  • Comprehensive health insurance coverage. 
  • Life insurance provided with ability to purchase supplemental life insurance at favorable rates.
  • Retirement Savings Account.
  • 401(k) plan with employer matching.
  • Pension plan.
  • Dependent care reimbursement account program.
  • Health care reimbursement account program.
  • Transportation program benefits.
  • Three weeks of paid vacation, 12 days of paid short-term sick leave, Extended Sick Leave program, paid parental leave.
Duration: Fulltime. Posting closes when position is filled.Vaccination Requirement: UFCW policy requires all employees to be fully vaccinated against COVID-19 as a condition of employment, consistent with applicable law. Any requests or questions may be submitted to hrcovid@ufcw.org.The UFCW represents more than 1.3 million workers. Its members are employed principally in retail food; meatpacking; manufacturing, poultry and food processing; department and drug store, garment and textile, distillery, chemical, health care, and insurance industries. For more information, please visit www.ufcw.org.We believe our success rests on recruiting and retaining a diverse staff. UFCW is an equal opportunity employer. Women and people of color are encouraged to apply. Reasonable accommodations will be provided pursuant to applicable state and federal laws.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-69k (estimate)

POST DATE

03/27/2023

EXPIRATION DATE

05/21/2024

WEBSITE

ufcw.org

HEADQUARTERS

ERLANGER, KY

SIZE

200 - 500

FOUNDED

1979

TYPE

NGO/NPO/NFP/Organization/Association

CEO

LARRY PLUMB

REVENUE

$200M - $500M

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About UFCW

UFCW is a nonprofit organization that offers labor benefits, fair scheduling and job security solutions for pharmacies and manufacturing facilities.

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The job skills required for Application Support Specialist (on-site) include Microsoft Office, Help Desk, Life Insurance, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Specialist (on-site). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Specialist (on-site). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Application Support Specialist (on-site) positions, which can be used as a reference in future career path planning. As an Application Support Specialist (on-site), it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Application Support Specialist (on-site). You can explore the career advancement for an Application Support Specialist (on-site) below and select your interested title to get hiring information.

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If you are interested in becoming an Application Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Application Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Application Support Specialist job description and responsibilities

The Application Support Specialist administer all building activities like development of data models, application codes, on-line support and planning related tests.

03/20/2022: Rapid City, SD

They are responsible for any malfunctioning of applications or software systems and analyzing necessary software requirements.

02/03/2022: Norfolk, VA

They also provide assistance to the customers or clients regarding the use of various software applications.

04/09/2022: Green Bay, WI

Application support analysts can provide support through email, phone calls or live chat.

04/18/2022: Gulfport, MS

Technical support relates to the maintenance of the app, software and other organization's technological systems.

02/22/2022: Trenton, NJ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Application Support Specialist jobs

A person who plans to become an application support specialist should be prepared to train other personnel on how to meet the technical needs of customers effectively.

03/22/2022: Lexington, KY

Previous experience as an application support specialists or a similar role.

02/28/2022: Alexandria, LA

Provide technical support to teams within the organization, and to external clients when required.

03/03/2022: Sarasota, FL

Up-to-date knowledge of scripting, coding and application software.

02/21/2022: Anchorage, AK

A technical support specialist should be able to work calmly when under pressure.

02/19/2022: Worcester, MA

Step 3: View the best colleges and universities for Application Support Specialist.

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