The Director of Customer Product Support Services maintains all policies and procedures that produce high-quality customer service delivery that reflects industry best practices. Implements systems to capture and report on service metrics, including customer feedback or trends in product or service issues. Additionally, aligns customer service activities and initiatives to support and enhance the objectives of the organization. You will interact ...
The Director for People is an integral member of the SoftWriters People team and will play a crucial role in shaping the organization’s culture and ensuring that SoftWriters maintains healthy employee engagement and will lead strategic and tactical projects and people operations work streams. The director will lead various HR projects focused on enhancing the employee experience while optimizing HR process workflows. The Director of People will p...
Responsibilities. Based on acceptance criteria or defect information create detailed test cases and test plans to verify quality of functional and non-functional requirements. Execute tests in various environment configurations to mimic the most commonly seen customer environments. Create, maintain, and execute SQL queries for data validation and analysis. Maintain working test environments to easily move from one testing task to another while en...
Job Title. Technical Support Specialist. Location. Pittsburgh, PA. FLSA Status. Non-Exempt. Employment Type. Full-Time. Reports To. Support Analyst Team Supervisor. SoftWriters is on a Mission to Save Lives. As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S.We are passionate abou...
Job Title. Senior Project Manager. Location. Pittsburgh, PA. Classification. Exempt. Employment Type. Full-Time / Permanent. Reports To. Vice President. SoftWriters is on a Mission to Save Lives. As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S. We are passionate about building ...
. Job Title. Agile Product Owner – Associate Forms and Labels. Location. Pittsburgh, PA. Exempt/Non-Exempt. Exempt. Employment Type. Full-Time / Permanent. Reports To. Sr. Director of Product. . SoftWriters is on a Mission to Save Lives. As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population i...
SoftWriters is on a Mission to Save Lives. As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S. We are passionate about building the best company, achieving the #1 Top Workplace designation in Pittsburgh. We value quality, cultivating diverse teams, delivering successes and resu...
SoftWriters is on a Mission to Save Lives. As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S. We are passionate about building the best company, achieving the #1 Top Workplace designation in Pittsburgh. We value quality, cultivating diverse teams, delivering successes and results...
. SoftWriters is on a Mission to Save Lives. As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S. We are passionate about building the best company, achieving the #1 Top Workplace designation in Pittsburgh. We value quality, cultivating diverse teams, delivering successes and resul...
SoftWriters is on a Mission to Save Lives. As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S. We are passionate about building the best company, achieving the #1 Top Workplace designation in Pittsburgh. We value quality, cultivating diverse teams, delivering successes and results...
