The Events Sales Specialist responsibilities include selling guest rooms, meeting space and other services to groups, weddings and social events, managing accounts, conducting site inspections, and soliciting and generating new business.
The Events Sales Specialist is based out of the UCLA Lake Arrowhead Lodge and sells for all the UCLA Hospitality Group with a focus on the UCLA Lake Arrowhead Lodge. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizing booking and inventory systems such as Delphi and Opera, and coordinating customer service requirements as appropriate.
The Events Sales Specialist will also participate in domestic tradeshows and attending networking functions. Additional responsibilities include: accurate forecasting, assisting with billing and collections, providing historical and future data for budgetary purposes. Overseeing all operations and aspects of the UCLA Lake Arrowhead Lodge will be an additional responsibility when assigned as Manager on Duty.
Percentage of Time:
100
Shift Start:
variable
Shift End:
variable
Qualifications for Position
19
Records
Qualifications
Required/Preferred
Proven successful track record of closing sales and negotiating large dollar volume financial contracts.
Required
Proficiency in the English language sufficient to interact effectively and graciously with clients, and to write clear and grammatically correct business correspondence such as proposals, memorandums, and event orders.
Required
Skill in prioritizing and organizing assignments when faced with a heavy workload, deadlines, and compelling requests for service.
Required
Working knowledge of catering and conferencing business, including menu- planning, current trends in food and entertaining, basic room set-ups and capacities, and audio/visual equipment.
Required
Interpersonal skills to work diplomatically and effectively with a diverse public clientele, University officials, colleagues, and students.
Required
Ability to exercise independent judgment, initiative, and follow-through on assignments with minimal direction.
Required
Analytical skills sufficient to contribute to marketing & sales strategic plans.
Required
Effective public-speaking skills to conduct sales presentations and site inspections.
Required
Accounting and arithmetical skills needed to prepare cost estimates, proposals, and billing explanations.
Required
Ability to maintain workflow with changing priorities, frequent interruptions, and conflicting deadlines.
Required
Ability to work with detail, prepare and review a large volume of work rapidly and accurately.
Required
Demonstrated skill in working as part of a team, collaborating with colleagues and maintaining cooperative working relationships.
Required
Proficient with MS Office programs such as Word, Excel, PowerPoint and Outlook. Skill in operating standard office equipment such as personal computer, fax and photocopy machines.
Required
Ability to encourage and motivate individuals to work together to achieve department's goals and objectives.
Required
Ability to work a varied schedule that may include nights, weekends and holidays.
Required
Working knowledge of Account Management systems (i.e. Delphi system). Proficient in the use of social media and other technology for prospecting purpose.
Preferred
Ability to travel domestically to conduct business trips.
Preferred
General/ working knowledge of University accounting forms and policies sufficient to accomplish standard departmental accounting transactions. (UCLA specific knowledge is preferred).
Can be trained
Knowledge of hospitality or related industry.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
04-13-2024
External Posting Date: