DESCRIPTION

Under direct supervision of the clinic manager and the general supervision of the clinic providers and licensed nursing staff, performs work which requires specific knowledge and training in patient care duties within the business and professions code of the State of California and/or the regulations of The Joint Commission (TJC).

These duties also include but are not limited to: scheduling of patient appointments and associated patient system screens; accurate billing; environmental care functions; equipment/supply management; and cleaning/disinfecting the environment. Requires knowledge of medical terminology, online scheduling, universal precautions, and proper use of body mechanics.

MINIMUM QUALIFICATIONS

• Certified Medical Assistant (CMA) OR Certificate of completion of a Medical Assistant training program.

• BART or BLS at time of hire with commitment to get BART within six (6) months of hire date.

• Two (2) or more years of recent back office experience as a Medical Assistant.

• Demonstrated knowledge and understanding of Medical terminology.

• Strong customer service experience.

• Recent Back office Medical Assistant experience in a multi-specialty clinic, multi-provider clinic.

• Must be able to function in a fast-paced environment, have excellent interpersonal and communication skills, and consistently demonstrate empathy and kindness to all staff and patients.

PREFERRED QUALIFICATIONS

• Experience caring for or working knowledge of the needs of solid-organ transplant patients.
• Experience using Epic, Cadence, and Epic Phoenix.
• Bilingual - English/Spanish.
• Experience with UCSD systems, policies, and procedures.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.