Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?

U.S. Legal Support seeks a Client SupportAnalyst that has strong listening skills, has a keen eye for detail, and has excellent problem-solving skills. Client SupportAnalyst duties include interacting with clients via e-mail and over the phone to help resolve issues. 

 If you possess these qualities, consider joining our legal service team in hybrid role inChicago, Illinois! 

Client SupportAnalyst Job Functions: 

• Answer customer phone calls professionally, providing the highest level of service
• Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
• Respond to customer email inquiries promptly and address inquiries from start to finish.
• Express genuine interest and retain knowledge of the type of legal services offered
• Order front office supplies and keep inventory of stock

Perks and Benefits 

We provide our Client SupportAnalyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!

Client Support Analyst work hybrid receive training and equipment. 

Requirements

All you need to be a Client SupportAnalyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus!

Apply Today! 

Discover why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support