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Client Support Specialist
Full Time 1 Week Ago
Save

U.S. Legal Support is Hiring a Client Support Specialist Near Miami, FL

 

Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?

U.S. Legal Support seeks a Client SupportAnalyst that has strong listening skills, has a keen eye for detail, and has excellent problem-solving skills. Client SupportAnalyst duties include interacting with clients via e-mail and over the phone to help resolve issues. 

 If you possess these qualities, consider joining our legal service team in onsite role in one of our Florida office in Miami! 

Client SupportAnalyst Job Functions

  • Answer customer phone calls professionally, providing the highest level of service
  • Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
  • Respond to customer email inquiries promptly and address inquiries from start to finish.
  • Assign resources for process service needs and follow through until completion 
  • Act as backup to the office coordinator, cover the office/front desk as needed
  • When client-facing; greet clients, connect hybrid proceedings via Zoom, scan, make copies, receive exhibits, etc.

Perks and Benefits 

We provide our Client SupportAnalyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!

Requirements

All you need to be a Client SupportAnalyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus!

Apply Today! 

Discover why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support

This position requires a comprehensive background check, including a minimum of ten years of verifiable work/education history. All information on your resume must be accurate and verifiable. Employment is contingent upon a successful background check.

Job Summary

JOB TYPE

Full Time

POST DATE

05/13/2024

EXPIRATION DATE

07/12/2024

WEBSITE

uslegalsupport.com

HEADQUARTERS

Houston, TX

SIZE

1,000 - 3,000

Show more

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The job skills required for Client Support Specialist include Customer Service, Problem Solving, Listening, Communicates Effectively, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Specialist job description and responsibilities

Ensure positive client experience through high quality service and communication thereby attaining client retention.

01/29/2022: Spokane, WA

Handle client engagement document control and execute filing system policies.

03/29/2022: Temple, TX

They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.

02/09/2022: Rock Hill, SC

Support requests pertain to usage questions or clarification of documentation.

02/22/2022: Pascagoula, MS

Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.

03/10/2022: Reno, NV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Specialist jobs

Client support specialists must be able to handle a variety of situations with professionalism and tact.

03/02/2022: Cedar Rapids, IA

Communicate clearly with customers.

04/03/2022: Yakima, WA

Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.

02/21/2022: Wichita Falls, TX

Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.

04/07/2022: Detroit, MI

Dealing with customers and clients requires a lot of patience, kindness, and understanding.

03/15/2022: Spartanburg, SC

Step 3: View the best colleges and universities for Client Support Specialist.

Butler University
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