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Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
Are you a tech-savvy professional with experience in customer service? Do you enjoy troubleshooting product issues and providing solutions? If so, Aroma360 is looking for you to join our team as a Product Support Specialist! In this role, you will provide exceptional customer service and product support to our clients. Our products include waterless, heatless scent diffusers that are plugged into your wall as well as larger scenting machines that are installed into the customer's HVAC system.
Essential Duties
Requirements
Schedule & Location
Compensation and Benefits
Joining our team comes with a range of exciting benefits to support your health, well-being, and professional growth, including:
Our organization is an equal opportunity employer and does not discriminate against any candidate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.
Full Time
$64k-90k (estimate)
08/07/2023
05/14/2024
aroma360.com
MIAMI, FL
<25
2013
FARAH ABASSI
$5M - $10M
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. Using an intricate and proprietary method, Aroma360s specialty is developing Signature Scents. Everything from the brands history, imagery, target demographic and desired emotional response are translated into a one-of-a-kind scent that is otherwise known as an olfactory logo. These bespoke scents are incorporated into comprehensive Scent Marketing Strategies that serve to augment a brands image ...and their customers overall experience. Utilizing the close connection between scent and emotion, these curated scents allow brands to influence their customers behavior and emotional state thus leading to an improvement in brand loyalty and contribution to their overall business goals. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves with exceptional customer service every step of the way.
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The job skills required for Product Support Specialist include Customer Support, Customer Service, Troubleshooting, CRM, Salesforce, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Specialist positions, which can be used as a reference in future career path planning. As a Product Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Specialist. You can explore the career advancement for a Product Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
01/25/2022: Worcester, MA
Develop knowledge bases and FAQs for product support activities.
01/24/2022: Las Vegas, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
02/07/2022: Montgomery, AL
Measure and analyze customer feedback.
01/21/2022: Killeen, TX
Listen, understand and take action.
03/08/2022: Pensacola, FL
Step 3: View the best colleges and universities for Product Support Specialist.