46 Deskside Support Specialist Jobs in Miami, FL
Indotronix International Corp is Hiring a Deskside Support Specialist Near Miami, FL
Job Details
Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.
Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
SKILLS NEEDED
2 years of progressive experience in the desktop environment.
Advanced knowledge and understanding of Windows desktop operating systems.
Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.
Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.
Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Win95, WinNT, Win2000, WinXP, Windows 2007) and office automation software, with expert level knowledge in at least one area of specialization.
Ability to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007 and 2010.
Intermediate knowledge and understanding of LAN environments
Intermediate knowledge of communication protocols
Intermediate knowledge of PC-to-Mainframe access.
Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.
A demonstrated ability to encourage and model positive cross-team partnerships.
Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
Audio Video setup and troubleshooting skills.
Knowledge of printer Maintenance.
PREFERRED QUALIFICATIONS
College degree in Business or Computer Science
Microsoft Certified Systems Engineer (MCSE)
Job Summary
Full Time
IT Outsourcing & Consulting
$54k-67k (estimate)
04/21/2024
06/20/2024
pok.iic.com
Rochester, NY
<25
IT Outsourcing & Consulting
Related Companies
The following is the career advancement route for Deskside Support Specialist positions, which can be used as a reference in future career path planning. As a Deskside Support Specialist, it can be promoted into senior positions as a Help Desk Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support Specialist. You can explore the career advancement for a Deskside Support Specialist below and select your interested title to get hiring information.
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