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Customer Service Representative
$42k-54k (estimate)
Full Time 3 Months Ago
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Two Men and a Truck is Hiring a Customer Service Representative Near Sanford, NC

Are you customer service-oriented and sales driven? What if you had a flexible schedule and could get out of the office each day?

As a TWO MEN AND A TRUCK® outside sales representative, you will visit customers' homes and businesses to provide customized moving estimates by using your strategic selling skills, in-depth knowledge of company services, and top-notch customer service. In this role, you will educate customers on the moving process, make product recommendations, and act as a customers' main point of contact throughout their move. No cold-calling; all consultations occur after customers request an estimate for our services.

What We Offer

  • Starting pay: $14 - $17 per hour  commission!
  • Commission-based incentives - average $300 - $900 per month
  • Paid time off
  • Health insurance available
  • Career advancement
  • Opportunities for training and growth

Be a part of our family and share our core values: Integrity, Give Back to the Community, Be Your Best and Have Fun, The Grandma Rule®, Care, and Inclusion!

Responsibilities

In the office

  • Input customer information accurately into move software to create an estimate
  • Prepare all move-related paperwork
  • Gather customer feedback through regular follow-up calls
  • Create performance reports to track sales, customer satisfaction and mystery shop data

Requirements

  • Associate’s or Bachelor’s degree preferred
  • A minimum of 1 year of sales (over-the-phone or in-person) and/or customer service experience
  • Valid driver’s license and clean driving record
  • Excellent customer service skills: effective listening and communication
  • Ability to multi-task and enter customer data into move software while on the phone
  • Confidence to initiate customer contact and comfortable asking for the sale
  • Intermediate computer skills; familiar with Microsoft Office programs and able to learn new software
  • Creative problem-solving skills
  • Exceptional organization and time management skills
  • Strong team player who works productively with a wide range of people and personalities
  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise NC. 

Job Summary

JOB TYPE

Full Time

SALARY

$42k-54k (estimate)

POST DATE

02/07/2024

EXPIRATION DATE

05/03/2024

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The job skills required for Customer Service Representative include Customer Service, Problem Solving, Commitment, Microsoft Office, Listening, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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