20 Customer Service Representative Jobs in Sanford, NC
Carstar is Hiring a Customer Service Representative Near Sanford, NC
Customer Service Representative at Carstar
Are you a highly skilled and motivated individual looking for an immediate opportunity in the Administrative & Business Operations industry? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect job for you!
Carstar, North America's largest Multi-Shop Operator Network of independently owned collision repair facilities, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in providing exceptional service and ensuring customer satisfaction.
Main Responsibilities:
- Serve customers by providing all necessary service and product information
- Resolve service and product problems
- Ensure customer satisfaction and pleasant user experience
Customer Service Representative Job Description:
We are looking for an experienced and seasoned customer service representative who will always be on top of their performance and make a contribution to the overall excellence of our customer service. As the first line of contact with our customers, you will fully understand the importance of this role and show the dedication needed to provide outstanding service.
Building trust with our customers is crucial, so our ideal candidate must have excellent organizational and communication skills. You will be responsible for processing customer adjustments, maintaining financial accounts, and analyzing customer needs to recommend potential services and products to management.
Responsibilities:
- Answer service and product questions to attract potential customers
- Recommend other services and products based on known information
- Record and update customer account information
- Maintain customer records
- Resolve service and product problems
- Clarify customers' complaints and determine the cause of the problem
- Provide adequate solutions to problems according to the policy
Customer Service Representative Job Requirements:
- Multitasking
- Analyzing information
- Resolving conflict
- Phone skills
- Listening
- Documentation skills
- Market knowledge
- Problem-solving
- Quality focus
- Communication skills
- Product knowledge
- Customer service
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401k
- Paid training
612 Carthage St, Sanford, NC 27330
If you are a talented and enthusiastic individual with a passion for providing exceptional customer service, apply now to join our team at Carstar!
CARSTAR is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities, offering auto body repair, paintless dent repair, and storm damage repair with 24/7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes, and industry-leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid training
Job Type: fulltime, parttime
Schedule:
- Monday to Friday
Education: No education required
Work location: On-site
Job Summary
Full Time
Consumer Services
$34k-43k (estimate)
09/08/2023
05/29/2024
carstar.com
CONWAY, AR
3,000 - 7,500
1989
JODY GATCHELL
<$5M
Consumer Services
Related Companies
About Carstar
CARSTAR is your local independently owned and operated nationwide Driven Brands franchise affiliated premier collision repair facility. -Towing services offered 24 hours a day, seven days a week. -Onsite appraisals, estimates, tear downs and repairs ensure the quickest and highest quality repair for your vehicle. -Working directly & indirectly with any insurance carrier. -Repairs completed at or above industry standard and backed by a nationwide lifetime warranty for as long as you own your vehicle. -Repair updates provided by email, text or call at every step of the process throughout the rep...air of your vehicle. -Rental & Loaner Vehicles Available
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The job skills required for Customer Service Representative include Customer Service, Products and Services, Customer Satisfaction, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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