Customer Service Representatives earn $40,000 - $60,000 annually based on performance and ability to close the sale!

TWO MEN AND A TRUCK® in Indianapolis is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!

WHAT WE OFFER

• Training wage of $19 per hour, after training base pay $18 per hour monthly commissions and bonuses
• All inbound sales leads – NO COLD CALLING!
• Flexible scheduling for full-time and part-time
• Fun work environment
• Paid weekly!
• Paid holidays

RESPONSIBILITIES

• Provide outstanding customer service on all calls and online inquiries
• Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
• Utilize your sales proficiency to secure critical sales
• Enter, schedule and coordinate customer moves
• Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
• Prepare and accurately complete all required paperwork
• Follow-up with customers post-move to ensure satisfaction
• Calmly and professionally handle customer concerns, complaints or customer service issues
• Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as sell and promote junk removal services
• All other duties as assigned

REQUIREMENTS

• High school diploma or general education degree (GED) is required
• A minimum of 1 year of sales and/or customer service experience required; inbound sales, call center, retail sales, and/or other sales driven experience preferred!
• Excellent customer service skills (friendly, courteous, and helpful)
• Effective listening and communication skills
• Must be motivated by exceeding goals
• Exceptional organizational and time management skills
• Ability to analyze and solve problems effectively
• Accurate; consistent attention to detail
• Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
• Strong team player who works productively with a wide range of people and personalities
• Strong computer and keyboarding skills, experience with multiple monitors is preferred
• Must be willing to submit to pre-employment background check and drug screen

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

Work Location: In person