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Customer Service Representative (Bilingual)
$38k-48k (estimate)
Full Time 2 Weeks Ago
Save

TWO MEN AND A TRUCK® is Hiring a Customer Service Representative (Bilingual) Near Houston, TX

**Must be fluent in both English and Spanish**
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
**Must be fluent in both English and Spanish**
What We Offer
  • Base pay of $14.00/hour
  • Opportunities to earn commission on sales
  • 401k after one year of employment
  • Career advancement opportunities
Responsibilities
  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services and products based on cost, availability, and customer specifications
  • Input information into internal move software to provide accurate moving estimates and schedule moves
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
  • Prepare move-related paperwork and documents
  • All other duties as assigned
Requirements
  • High school diploma or GED; associate’s degree in a related field preferred
  • At least 1 year of sales and/or customer service experience
  • Must be fluent in both English and Spanish
  • Excellent customer service skills: effective listening and communication
  • Ability to multi-task and enter customer data into move software while on the phone
  • Confidence to initiate customer contact and comfortable asking for the sale
  • Willing to submit to pre-employment background check and drug screen
  • Creative problem solving skills
  • Exceptional organization and time management skills
  • Strong team player who works productively with a wide range of people and personalities
  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Humble, TX. The employer at this location is TMT Humble LLC.

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

07/13/2024

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