Job Summary:

First point of contact for all visitors (in person and incoming phone calls), ensuring a positive Tufco experience. Responsible for performing administrative and office support for HR, Safety, Purchasing, and Quality. Ability to work with sensitive data & maintain confidentiality is critical. Ideal candidate will be fluent in English & Spanish.

Essential Functions:

• Answers and manages incoming calls, handles requests and inquiries appropriately, and routing calls to applicable parties
• Greets all visitors and customers, explaining and enforcing Tufco visitor policies
• Translate questions, meetings & conversations for applicants, employees, & visitors
• Issues, tracks and maintains all visitor confidential disclosure agreements, safety pamphlets, and contractor/visitor badges
• Act as the point of contact between management and internal/external clients
• Maintains calendars, arranges meetings, events, appointments and coordinates meals as needed for clients, orientation, etc.
• Scans & files documents, letters, and other confidential information
• Produce reports and presentations upon request
• Processes incoming/outgoing mail (including UPS & FedEx shipments), and distributes mail accordingly
• File and retrieve documentation from computer databases
• Tracks and orders office supplies as needed
• Works on special projects and assists other departments as needed
• Updates all phone directories for company
• Responsible for opening up and locking up front desk/lobby area and applicable conference rooms in the morning and evening

Minimum Qualifications:

• High School diploma or equivalent
• Proficient in the use of office equipment (computers, software, fax/copy/scanning machines)
• Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
• Bilingual

Preferred Qualifications:

• Technical certificate or Associate degree in Administrative Assistant, Human Resources, or equivalent training
• 3 years experience in an Administrative Assistant or Human Resource Assistant function
• Experience working in Manufacturing or Factory environment

Work Requirements:

• Attention to detail
• Follow through on requests/tasks
• Ability to multi-task and manage multiple priorities
• Strong interpersonal, verbal and written communication skills
• Analytical and problem solving skills
• Maintain a high level of confidentiality
• Works well independently and with others
• Must possess a positive attitude, willingness to learn and have good attendance

Disclaimer:

The above statements are intended to describe the general details of the essential responsibilities being performed in the job. It is not designed to be a comprehensive list of all duties and responsibilities. All associates may be required to perform duties outside their normal responsibilities from time to time, as needed. The company reserves the right to make changes to the job description at any time.