About Tso

Tso was founded in 2016 by two Austinite couples: Min, Jenna, Angell, and Eunice who shared a vision of a Chinese food concept feeding families across the country as a takeout and delivery-centric cloud kitchen. Today, Tso serves an expansive and delicious array of classic Chinese favorites across the greater Austin area from four locations with more to come on the way. As a Public Benefit Corporation, Tso’s success also serves to elevate the community in charitable #TsoGiving initiatives that stand to support education and combat food insecurity.

About the Role

The Office Administrator position is instrumental in ensuring the smooth day-to-day operations of our organization. From managing administrative tasks to facilitating communication between departments, this role is essential to maintaining our high standards of efficiency and productivity. We are looking for a dedicated individual who shares our passion for excellence and possesses the skills and experience necessary to excel in this dynamic role.

Responsibilities

• Administrative duties
• Manage store and HQ orders
• Maintain databases and logs
• Facility management
• Coordinate services (cleaning, pest control, etc.)
• Vendor communication and management
• Tech support
• Manage user accounts and devices
• CEO support
• Reporting and documentation
• Meeting coordination
• Miscellaneous tasks
• Inventory management
• Event coordination
• Office organization

About You

If you are a proactive, detail-oriented professional with a knack for organization and a passion for supporting team success, we invite you to join us on our mission. At Tso, you'll have the opportunity to make a meaningful impact and contribute to our continued growth and success.

Requirements

• Excellent communication skills, both written and verbal, for effectively handling customer inquiries and reviews.
• Requiring 2 years of experience
• Strong organizational abilities to manage administrative tasks such as order processing, database maintenance, and documentation.
• Proficiency in financial management, including budgeting and invoice processing.
• Knowledge of human resources practices, including onboarding/offboarding procedures and policy enforcement.
• Facility management experience, including coordinating services and managing vendor relationships.
• Basic technical skills to manage user accounts and devices.
• Ability to provide support to the CEO, including reporting, documentation, and meeting coordination.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous experience in office management or related fields preferred.

We Value Diversity, Equity, Inclusion, and Belonging

At Tso Chinese Takeout and Delivery, we value diversity, equity, and inclusion. Our employees' unique backgrounds and talents are our greatest strength. We actively embrace diversity across various dimensions such as age, ethnicity, gender identity, and disability, fostering an environment where every individual feels valued and respected. We want all of our employees to feel safe and comfortable to bring their true selves to work.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Austin, TX 78753: Relocate before starting work (Required)

Work Location: In person