Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This position focuses on ongoing improvements of Workday, as the center of the HR technology ecosystem, in support of HR initiatives and business growth while delivering an engaging employee and manager experience. Working within the HRIS function, this role will partner with HR and business leaders to understand business needs, define requirements, and architect, configure, test, and support systemic solutions in assigned functional areas of Workday. Essential duties will be performed while keeping quality, integrity, and security of HR information at the forefront of all activities.

KEY RESPONSIBILITIES
• Provide Workday subject matter functional expertise for day-to-day support and development including business process configuration, reporting, mass data processing (EIB), testing and other troubleshooting support.
• Provide subject matter expertise on Workday HCM best practices.
• Partner with business leaders to understand pain points, prioritize requirements and identify opportunities to improve processes and gain efficiency by leveraging Workday functionality.
• Create and maintain clear, comprehensive, documented business requirements for requested changes, enhancements, or projects; accountable for articulating functional processes from beginning to end and providing thought leadership on functionality and design.
• Maintain awareness of Workday future releases / roadmap and the potential impact of those plans on current and future Workday functionality.
• Responsible for the thorough testing and analysis of new Workday features and functionality and participates in release planning, accountable for regression testing, unit testing, User Acceptance testing and pre-launch testing / sign-off for new features or enhancements.
• Collaborate with internal SMEs to leverage knowledge, alternative solutions, and best practices to ensure a holistic best-practice approach.
• Provide excellent customer service in response to inquiries and resolve inquiries accurately and timely.

EDUCATION AND EXPERIENCE
• 3 years of experience with Workday functional configuration across three or more HCM modules such as Core HCM, Talent and Performance, Absence and Time-Tracking, Recruiting, Core HCM, Payroll, Benefits, etc., supporting a mid-to-large-sized business. 
• 3 years of experience with cross-functional Workday administration including security design and business process management.
• 1 years of experience in HRIS project management including analysis, stakeholder engagement, and documentation.
• Proven Workday functional expertise in assigned areas of support – i.e. an awareness of what Workday can and cannot do, familiarity with delivered functionality and reports, and experience performing straightforward administrative tasks in Workday (Undoing tasks, manually advancing tasks, waiving requirements). 
• Proven experience handling confidential and sensitive information.
• Bachelor’s Degree preferred.
• Functional experience with broad HR practices and program development that allows you to understand the needs of stakeholders across the HR functions preferred.
• Compliance experience in PII, GDPR, SOX preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS
• n/a

FUNCTIONAL SKILLS
• Ability to articulate Workday capabilities and limitations to HR and business stakeholders
• Ability to communicate effectively with business leaders, HR professionals, managers, and employees, regarding Workday functionality and change management
• High degree of customer-centric mindset and personal accountability, with a track record for delivering results, team collaboration and strong analytical acumen.
• Excellent verbal, written and interpersonal communication skills required.
• Ability to work independently and as part of a team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team. 
• Ability to work on and time-manage multiple assigned projects in parallel while meeting target deadlines.
• Ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role.

General Description of Available Benefits for Eligible Employees of TIH: 
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH’s generous benefit plans, please visit our Benefits site. Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

This position is part of TIH.
Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release for details.

TIH Insurance Holdings, LP (TIH) supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. TIH is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination ProvisionE-Verify