About TruHearing

TruHearing is a rewarding, fun and friendly, mission-based organization that makes a real difference towards improving people’s lives. It’s not just HR saying this: employees have spoken and have voted TruHearing as one of Utah’s Top Workplaces 8 years in a row! An employee recently shared: “I love the people I work with. From the CEO down, the company is transparent, caring, and striving for the best. There is great energy here and everyone genuinely cares about the employees and customers.”

TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.

Our employees enjoy a positive working environment in a company that has experienced rapid growth. We offer a comprehensive benefits package, educational assistance, and opportunities for advancement.

About the Opportunity:

This role exists to support the HR and Executive teams with accurate data and technological solutions to address current and future challenges and opportunities.

What will you be doing?

• Data Management and HR System Administration
  • Assure data accuracy and congruency throughout HR technology resources.
  • Audit employee files and records regularly to ensure accuracy and completeness.
  • Monitor trends over time in HR data and analytics.
  • Create compelling presentations, charts, graphs, and custom reports to communicate HR insights and strategies effectively.
  • Create custom reporting for stakeholders on the Executive, HR, Finance and Operations leadership teams.
  • Administrate HR systems and applications.
• Problem Solving and Resolution
  • Create tickets to address technical issues related to HR systems and applications.
  • Track and follow issues to resolution, communicating updates to stakeholders as needed.
  • Learn capabilities and limitations of the HR technology resources to effectively troubleshoot and resolve issues.
• Process Improvement
  • Proactively identify opportunities to optimize HR processes and procedures, leveraging capabilities of the HR technology resources.
  • Identify areas for automation within HR workflows to improve efficiency and accuracy.
  • Hold periodic meetings with business stakeholders to identify gaps and opportunities leveraging HR data.
• Project Management
  • Monitor HR projects and programs and report progress and utilization.
  • Own the comprehensive schedule and communication of re-occurring HR routines/responsibilities.

What skills do you need to bring?

In addition to exhibiting the TruHearing Values of Delight, Alight, Enjoy, Improve, and Be Tru this role requires the following skills and competencies:

• Customer Focus – Listens, perceives needs, and customizes service delivery in a truly exceptional way, manages multiple long-term customer relationships.
• Teamwork – Proactively assists and collaborates with others to accomplish assignments and objectives.
• Agility – Seizes the opportunities that change, or ambiguity provide.
• Quality – Consistently meets quality standards of the organization with limited assistance.
• Analytical Thinking – Analyzes complex situations, root causes, or nuanced information.
• Problem Solving – Can troubleshoot new, complex or nuanced problems and gather sufficient data to research and provide resolution.
• Project Management – Manages well-defined projects.
• Subject Matter Expertise – Applies expertise in the full range of typical situations, able to apply expertise to new or novel situations.
• Using Technology – Uses advanced software or software features to accomplish their work.

What education or experience is required?

Required:

• Bachelor's degree in a related field
• Two (2) years’ experience administrating HRIS, specifically custom reporting
• Medium-Advanced proficiency in Microsoft Programs, specifically Excel, PowerPoint, and PowerAutomate
• A combination of education and experience may be considered in lieu of a formal education.

Preferred:

• Bachelor’s degree or Master’s degree in Business, Human Resources, Information Systems or related field
• aPHR, PHR or SPHR certification
• Experience with Motivosity, ClearCompany, ADP, various HRIS

What benefits are offered?

TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service – employee cost is less than $2 per day. You’ll work in an exciting and fun environment and have the opportunity to grow with us.

Equal Opportunity

TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.