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Under general supervision, the Guest Service Agent (GSA) is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. The ideal candidate must have a friendly and welcoming attitude, respond to guest and associate concerns with empathy, and resolve issues in an efficient manner. This is the ideal position for someone who has a passion for guest service, can deliver complete guest satisfaction throughout the stay, and values problem resolution. Must be able to work in a fast paced environment, remain calm under pressure, demonstrate excellent communication skills, resolve problems independently, and is good working with computers.
Responsibilities
Skills
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
Work Location: In person
Full Time
Accommodations
$27k-36k (estimate)
03/27/2024
04/23/2024
ayrsley.com
CHARLOTTE, NC
25 - 50
2008
<$5M
Accommodations
The job skills required for Front Desk Guest Service Agent include Customer Service, Guest Service, Problem Solving, Communication Skills, Life Insurance, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Guest Service Agent positions, which can be used as a reference in future career path planning. As a Front Desk Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Guest Service Agent. You can explore the career advancement for a Front Desk Guest Service Agent below and select your interested title to get hiring information.