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Front Desk Guest Services Associate
Department – Front Office
Reports to – Guest Services Manager
What’s the job?
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. You’ll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. In addition, you will ensure the proper appearance of the lobby and all public areas, including the breakfast area.
Your day-to-day
Revenue
Profit
Leadership
Requirements
Specific Responsibilities
Optimum Attributes
Performance Standards
Performance shall be measured by the following:
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Equal Opportunity Employer
Full Time
$37k-49k (estimate)
05/02/2024
05/15/2024