SUMMARY

Managesthe daily operations of the Office of the Registrar, including but not limitedto, staff scheduling, adhering to established processes, and monitoringworkflow. Responsible for the managementof all aspects of student records for credit courses College-wide, processingof applications for new and returning students and serves as the primaryresource for the College grading process. Acts on behalf of College Registrar in their absence.

ESSENTIALFUNCTIONS

• Manages the generation of electronic and regular correspondence to admitted students and responds to student inquiries related to academic records
• Supervises and manages the performance of assigned staff
• Manages the scanning and indexing of student records
• Manages College wide processes for student records evaluation for incoming transcripts and credit awarded, outgoing transcripts, graduation, and the academic grading
• Resolves complex problems and concerns related to admission applications and student records
• Tests Banner processes and reports including those associated with system upgrades and new system functionalities
• Represents the College and the Office of the Registrar in state-wide projects and initiatives
• Assists the Registrar with the management of departmental staff and with development of process design and review of academic policy related to student records
• Serves on the team organizing Fall and Spring Commencement ceremonies Serve as a Designated School Official for SEVIS
• Performs other duties as assigned