There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Job Summary

The Sales Development Representatives role is to seek new business opportunities by researching, contacting and qualifying potential customers, selling TravelCenters of America’s programs, targeting fuel sales and Truck Service sales by establishing, developing and maintaining strong business and customer relationships.

Duties and Responsibilities

• Maintains and grows new business in assigned territory by understanding customer needs and determine how TA products and services meet those needs
• Maintains customer database and robust pipeline by qualifying leads as sales opportunities and documenting everything in Salesforce
• Researches companies and contact potential customers through cold calls and emails
• Negotiates contracts and agreements to maximize profits
• Expedite the resolution of customer issues and complaints to maximize satisfaction
• Works closely with Billing, Customer Service, Credit, Field Operations and Truck Service to resolve customer issues
• Achieve agreed upon sales targets and outcomes within scheduled timeframe
• Represents TA at Trade Shows and Company sponsored seminars, meetings and training programs
• Reports to the inside sales manager on (weekly/monthly/quarterly) results
• Stays up-to-date with new products/services and plans
• Monthly supplies management with monthly highlights reporting on wins/losses, customer needs, industry trends/news and competitive activities

Qualifications

• Bachelor’s Degree or equivalent work experience preferred
• Two or more years of Sales/Customer Service experience required
• Must have strong communication, selling and negotiation skills both written and verbal
• Sales results-driven/target driven
• Proven work experience in B2B Sales, Retail Sales, Inside Sales, Call center, or similar role
• Previous experience developing leads and meeting sales quotas with an understanding of sales performance metrics.
• Ability to navigate and effectively communicate both vertically and horizontally within TA and our customers.
• Able to clearly present our company to potential customers and touch on all our products/services
• Excellent computer and technical skills and familiarity with MS Excel
• Relationship management skills and openness to feedback
• Experience with CRM software (e.g. Salesforce)- (Preferred but will train)
• Able to function independently, as well as working effectively in a team environment
• Able to effectively communicate with levels of personnel within your customer base including Senior Level Management decision makers

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
Working Conditions / Physical Requirements
In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.
Disclaimer
This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.