Description

Who We Are:

Chattanooga-based Transcard makes frictionless payments a reality with comprehensive global payment solutions designed for banks, fintechs, and businesses of any size and in any industry. 

Transcard delivers solutions for business-to-business (B2B) payments, consumer-to-business (C2B) payments, business-to-business-to-consumer (B2B2C) payments, account-to-account automation, and Banking as a Service (BaaS). Our solutions combine unmatched multi-rail capabilities, embedded workflows, best-in-class integration, effortless reconciliation, and bank-grade security. 

Position Details:

Transcard offers an internship program in the FinTech industry. Our program is designed to provide you with meaningful projects utilized by the business. You’ll see the direct impact of your contribution and get an inside perspective of your desired field while working alongside some of the best in our industry.

We continually strive to identify qualified individuals for post-graduate opportunities beyond the internship program.

This intern position will operate Monday-Friday during standard business hours. This position is a paid internship, compensation will be based on the qualifications of the applicant.

Our goal is to allow you to gain a better understanding of the day-to-day responsibilities within the Operations department while working toward your professional goals as related to your academic coursework.

Location: 

Our corporate office is located in Chattanooga, TN.

We prefer our interns to be onsite in Chattanooga, TN. We do offer remote capabilities for qualified individuals. Candidate must reside in the US. We are unable to offer visa sponsorship.

Benefits:

Transcard offers benefits starting the first of the month following the month of hire for our full-time employees (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)

Please apply and see more job requisitions at:

https://www.transcard.com/careers

Essential Duties and Responsibilities: 

The Customer Service internship will start with a one-on-one meeting with the Chief Operations Officer or your designated personnel to discuss the professional goal of your academic coursework to ensure you meet all academic requirements during the internship. Additionally, the internship will be supervised by our Operations team to provide routine feedback and status updates. There will be an exit interview with the Chief Operations Officer and Human Resources for continual improvement of the program. The Operations internship will provide exposure to a variety of opportunities within our Operations Department. 

· Working with Customer Service team to learn payment processes and apply that to address issues that may arise with our services. 

· Shadow the Customer Service team and assist with processes and procedures that help Transcard Clients and Customers. 

· Daily tasks may include card orders, research, card to card transfer, loading cards, unloading cards, closing cards, unclosing cards, blocking cards, and running reports. 

· Each request could be in a different system, which is imperative to gain knowledge of each internal system and its function.

Requirements

· Ability to work remotely and independently from direct supervisor as needed.

· Must have great time management, communication, and organizational skills.

· Proficient in MS Word, Excel, PowerPoint, and Outlook.

Education and/or Certifications: 

· Completed or currently working towards a Bachelor’s Degree in Business or similar.

· Preferred Operations Management, Business Administration, Business Management, General Business. 

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of duties performed.

No resumes from 3rd party vendors will be accepted at this time.