107 Remote customer service Jobs in Chattanooga, TN
Platinum Recruiting is Hiring a Remote Remote customer service
This is a remote position based out of Chattanooga, TN. You still must live in the area as you may have to go in for meeting or get additional equipment.
Platinum Recruiting is looking for customer service representatives to join our team. These associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities : Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements : 1-2 years proven experience in supporting client success / Collections background preferred. Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system Must type 40WPM This is a remote position based out of Chattanooga, TN.
You still must live in the area as you may have to go in for meeting or get additional equipment. Powered by JazzHR
Last updated : 2024-05-06
Job Summary
Full Time
Business Services
$36k-46k (estimate)
05/08/2024
06/21/2024
platinumrecruiting.com
CHICAGO, IL
25 - 50
2002
MARK MCCALL
<$5M
Business Services
Related Companies
About Platinum Recruiting
Finding professionals with experience in emerging technologies is never an easy task. At Platinum Recruiting, our Information Technology team has developed a core focus of recruiting some of the most highly skilled Technology Professionals in the Midwest. By working in a specific technical market, we can ensure that we represent the highest quality opportunities, and are in constant contact with the top talent within the technology industry. Due to our search specialization within this niche, we are able to provide a higher level of service and market knowledge all of our competitors. With cor...e specializations in Application Development, Big Data / Business Intelligence and Project Management our mission is to provide world-class staffing services through carefully crafted technology solutions to deliver to our clients at the greatest possible value.
More
Show less
The job skills required for Remote customer service include Customer Service, Customer Satisfaction, Verbal Communication, Time Management, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote customer service positions, which can be used as a reference in future career path planning. As a Remote customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote customer service. You can explore the career advancement for a Remote customer service below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
