207 Service Representative Jobs in Phoenix, AZ
Thompson Safety LLC is Hiring a Service Representative Near Phoenix, AZ
Department: Service
FLSA Status: Exempt, commission eligible
Job Summary:
Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency. Service Representatives will build their territory with Account Executives to maximize the growth of the company.
Supervisory Responsibilities:
- None
- Assists the Company in developing new business opportunities through cold calls and leads.
- Establishes a line of contact and comfort level between the customer and our company staff.
- Maintains contact with customers through sales calls and scheduled service frequency.
- Develops new and existing skills through educational programs with both Company provided and vendor supported training.
- Assists in Company marketing programs/initiatives.
- Contacts potential customers to initiate the sales process.
- Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices.
- Consistently introduces and implements new products and service to assigned accounts.
- Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License.
- Performs other related duties as assigned.
- High School Diploma or GED required. College degree preferred.
- Familiar with codes, products attributes, and procedures within the safety field.
- Has a general awareness of business, financials, sales, and safety principles.
- Strong ability to utilize technology to increase the customer experience.
- Adequate skill with Microsoft products such as Word, Excel, and Outlook.
- Professional certification may be required in some areas.
- Maintain a valid driver's license and ability to pass a drug and background check.
- Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to operate a motor vehicle and travel daily.
Job Summary
Full Time
$58k-77k (estimate)
05/05/2024
05/20/2024
thompson-safety.com
Houston, TX
25 - 50
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The following is the career advancement route for Service Representative positions, which can be used as a reference in future career path planning. As a Service Representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Representative. You can explore the career advancement for a Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
01/08/2022: Orlando, FL
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
03/20/2022: Bangor, ME
Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
03/13/2022: Davenport, IA
Service representative are responsible for addressing customer needs and ensuring they have a good experience.
03/09/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
03/24/2022: Worcester, MA
Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
02/16/2022: Columbus, MS
A good service representative should not waste customers’ time by keeping them waiting for too long.
01/17/2022: High Point, NC
The best service representative must have a deep knowledge of how their companies’ products work.
04/02/2022: Washington, DC
Step 3: View the best colleges and universities for Service Representative.
