Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

Unity Lab Services is a business segment that supports the Customer Channels Group and provides critical garment management on-site at customer locations. This position is based on-site in Dallas, Texas Area.

Discover Impactful Work:

This position is passionate about service delivery excellence within Unity Lab Services! Specific activities relative to the job function include: product receiving, stocking, product disbursement, inventory delivery, and other basic inventory management activities - by applying the functionality of systems and applications such as ULS IM, and Microsoft Office.

A day in the Life:

• Makes on-site program replenishments and disbursements. Performs stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements
• Operates various Thermo Fisher Scientifics handheld devices that include: Requisition & Inventory Management
• Follows well-defined procedures as outlined by Best Practices, SOPs & work instructions
• Take direction and communicates openly with Site Supervisor (and Team Lead) regarding daily duties. Makes decisions and uses available resources to meet customer requirements, independently
• Promotes personal growth and development by staying abreast of new policies and improvements
• Raise customer concerns and quickly identifies the course of action with a goal of first call resolution within established turnaround times
• Represents Thermo Fisher Scientific at all times throughout customer locations, expertly and positively
• Primary shift is Saturday - Tuesday 6:00am CST - 5:00pm CST, with the ability to adjust schedule as needed

Keys to Success:

Education

• High school diploma or equivalent required

Experience

• Ability to present and articulate points by verbal and written communications
• 1-2 years of customer service, warehouse or inventory management preferred
• Ability to establish and champion positive customer relationships

Knowledge, Skills, Abilities

• Strong interpersonal skills and proactive approach in all duties
• Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement
• Detail oriented, technically proficient, organized, problem solver, promotes team environment
• Willingness to work overtime as the need arises

Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.