Are you passionateabout travel and customer service The Timeshare Company a leader invacation ownership services since 1976 is seeking dedicatedindividuals to join our team as Remote Timeshare Exchange CustomerService Specialists.

With a global network of approximately 3000resorts in over 80 nations we offer unparalleled opportunities tomake a difference in the vacation ownership market.

We operate membershipprograms for vacationers and provide valueadded services todeveloper clients worldwide. As pioneers and innovators in thevacation ownership market we have been serving customers since1976.

Today our exchange network spans the globe offeringexceptional vacation experiences to our members.

Why Choose Remote Work withUs

Whatto Anticipate

• Provide exceptional customer service tomembers and developers via phone email and chat.
• Assist customers with inquiries reservations andaccount management.
• Educate members on timeshare ownership benefits andvacation options.
• Ensure customer satisfactionthrough timely and efficient resolution of issues.

Requirements

• Strong probing and investigatingskills.
• Attention to detail for accurate casemanagement.
• Passion for customer service and delivering empatheticresponses.
• Selfstarter with the ability to workindependently
• Act as a brand ambassador embodying the Home Improvementbrand.
• Ensure the security of customers information andwellbeing.
• Pass a background check and drugscreening.
• Commit to 1525 hours per week (some clients may have weekendrequirements).
• Ensure a quiet distractionfree workenvironment.
• Meet the minimum computer specifications required by the client(laptop or desktop).
• Possess a USB headset with a microphone (required for certificationtraining).
• Have a hardwired broadband internet service (DSL Cable or FiberOptic connection).

Purchase a call center noisecanceling headsetconnecting to your computer via USB.

Benefits

• Zero Commute : Forget about traffic jams and fuelexpenses. Welcome to a job that comes toyou.
• Home OfficePerks : Work in comfort. Say goodbye to dress codes and helloto productivity in your personal space.
• Flexible Scheduling : Manage your work hours to fit your lifenot the other way around.
• CompetitiveCompensation : Enjoy attractive earnings while making a tangibleimpact.
• ProfessionalDevelopment : Grow your skills in a dynamic everevolvingindustry.
• SupportiveCulture : Be part of a team thats committed to excellence andsupportive of your professional journey.
• Health and Wellness : We offer comprehensive health insuranceplans including dental vision and life insurance through StrideHealth.

If youreready to embark on a rewarding career in the vacation ownershipindustry apply now to become a Remote Timeshare Exchange CustomerService Specialist.

Join us in providing unforgettable vacationexperiences to our members worldwide.

Experience : Minimumof 2 years in a customer service role. Home Office Setup : A quiet,professional workspace is essential.

Ambient noise should beminimal to ensure focus and professionalism. Internet Requirements : A stable, high-speed internet connection (75 Mbps download, 10 Mbps upload) is crucial.

Please note, that WiFi connectivity isincompatible with our client applications; an Ethernet connectionis required. Communication Tools : Must have a phone readilyavailable for support and assistance.

Educational Background : Possession of a high school diploma, GED, or equivalent. LanguageSkills : Excellent command of English, both in writing and speaking,is a must.

We value strong grammatical skills and the ability tocommunicate clearly and professionally with consumers. Work Ethic : A strong dedication to your work and the ability to excel in afast-paced environment are key.

We're looking for committedindividuals with a strong work ethic. Communication Proficiency : Exceptional written and verbal communication skills arenon-negotiable.

We pride ourselves on excellence in customerinteractions. Technical Savvy : General knowledge of PCs is requiredto navigate our systems effectively.

Background Check : Candidatesmust be able to successfully pass a background check. SchedulingFlexibility : Availability for a flexible schedule that includesdays, nights, and weekends is required.

Last updated : 2024-02-23