Overview

Tatitlek Federal Services, Inc., is seeking an experienced Case Manager to support a program with our government customer. The position is based in Washington, DC or at an approved telework location.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify individuals in need of an exception to current policy and coordinate with colleagues in the field at Embassies and Consulates.
• Review case exception requests and compile case notes and background information.
• Work with HHS and local agencies on family reunification cases, determining where family members are, confirming family relationships and identifying steps for family reunification.
• Review recommendations for action due to acute medical issues and coordinate with appropriate CARE team members and others in the interagency to determine next steps and coordinate travel logistics.
• Draft recommendation memos for individual cases Page 8 of 23 SBU - CONTRACTING AND ACQUISITIONS.
• Communicate with family members (as necessary),and serve as an advocate in the process of reviewing cases.
• Manage correspondence with interested parties, under privacy act laws.
• This work may be performed remotely under the supervision of a US Direct Hire employee and in close coordination with the staff of the Third Country Operations Unit.
• Perform other duties as assigned.

REQUIRED & SKILLS:

• At least one year experience working in an embassy or consulate.
• Basic computer skills (Microsoft Office suite)
• English language (written and spoken) communications skills.
• Ability to manage multiple tasks, coordinate activities and work well in a multi-cultural team environment.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently to assess priorities and manage daily coordination of details with minimal supervision.
• All personnel working in this area must have or be able to attain a Secret security clearance at the minimum.

DESIRED SKILLS:

• Bachelor’s Degree in a relevant field.
• Ten (10) years of management analysis experience.
• Excellent technical writing skills including spelling, grammar, and punctuation.
• Must be proficient in Microsoft Office Suite.
• Strong written and verbal communication skills and the ability to work with others.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

SUPERVISORY RESPONSIBILITIES:

None.

ADDITIONAL QUALIFYING FACTORS:

As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.

The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment. We support and obey laws that prohibit discrimination everywhere we do business.