Requisition No: 828991

Agency: Department of Health

Working Title: REGULATORY SPECIALIST III - 64080493

Pay Plan: Career Service

Position Number: 64080493

Salary: $34,288.60

Posting Closing Date: 05/17/2024

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Division of Medical Quality Assurance

Bureau of Health Care Practitioner Regulation

Board of Nursing

Regulatory Specialist III

Full Time, Career Service Position

Open Competitive Opportunity

The Florida Department of Health, Division of Medical Quality Assurance (MQA) serves the public by licensing qualified health care providers, enforcing standards among licensees and facilities, and informing licensees and the public. If you have a desire to serve the people of Florida, a career with MQA allows you to do so while enjoying generous benefits including:

• Ten paid holidays and paid annual and sick leave
• Health, life, dental, vision, and other supplemental insurance options
• Retirement options to fit your specific needs
• Up to eighteen hours per year of free tuition at Florida public universities
• through the State Employee Tuition Waiver program
• Opportunities for professional growth

Your Specific Responsibilities:

The incumbent must complete the juris transfer process, transferring examination approvals and test results between the licensing database and the testing vendor’s online system. This includes extracting and mailing out failing results. The incumbent must also send out results for applicants who are not licensed, but need results sent to another state. This position must run the testing data clean-up reports and make the necessary changes in the database. The incumbent must manually submit approvals that did not transfer on the testing vendor’s website.

The incumbent must review and process the following request for clients 1701 and 1702: application withdrawal, volunteer school nurse waiver, volunteer healthcare exemption, volunteer retired and visa screens.

The incumbent must review and process requests for the reactivation of licenses that have been placed in Inactive or Retired statuses. This includes assuring the accuracy of information given in writing to licensees regarding amount of continuing education and fees required to reactivate. This position must ensure that the necessary transaction is accurately opened and worked in licensing database. This position must process these applications in compliance with processing standards.

The incumbent must review and process requests for refunds of application and license renewal fees. This position must complete the required electronic refund request form and provide it to the appropriate regulatory supervisor for the refund to be approved in the database. Once the supervisor has completed the process in the database and returned the form to this position, the incumbent must submit this form to the Finance and Accounting section for the refund check to be issued. The incumbent in this position must assist Finance and Accounting with any requests for additional information on refund requests submitted to their office.

The incumbent must change the status on transactions to Expired for nursing applications for LPN, RN, CNS and ARNP that were not deemed as completed within the one-year application period. This position must also change the overall application file status for all initial application files that are not deemed complete within the one-year application period.

The incumbent must communicate verbally and in writing with applicants and licensees regarding relevant processing procedures, statutes, and rules.

The incumbent must perform other duties as assigned by managerial staff.

Required Knowledge, Skills, and Abilities:
Ability to compile, organize and analyze complex data.
Ability to investigate, analyze and resolve complex complaints.
Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals.
Ability to provide consultative assistance to team members and professionals.
Ability to plan, organize and coordinate work processing team and Regulatory Specialist II activities.
Ability to maintain effective verbal and written communication.
Ability to establish and maintain dependable, effective working relationships with others.
Ability to maintain pre-approved work schedule with minimal interruptions to workflow.
Experience with Microsoft Office programs including Outlook, Word, and Excel.
Experience with LEIDS, Axiom Pro

Qualifications:

Preference will be given to those who meet the following minimum requirements:

• High school diploma or equivalent AND 2 years administrative experience to include computer software, data entry, document preparation, and personnel experience.
• College education can substitute for the required experience on a year for-year basis.

**All applications for employment must be received via the People First System.**

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. It is unacceptable to use the statement “See resume” on the application. Include all education and work history on the application. Incomplete applications will not be considered.**

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at:

4042 Bald Cypress Way

Tallahassee, FL 32399

** Work from home options available after initial training period **

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.