106 Customer Service Coordinator (Temporary) Jobs in Reno, NV
The Pasha Group is Hiring a Customer Service Coordinator (Temporary) Near Reno, NV
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- Timely, accurate, and complete orders and responses to inquiries within required timeframes.
- Initiation and support throughout the order lifecycle, according to customer requirements and internal process standards.
- Effective communication and collaboration with internal and external customers.
- Maintain department KPIs and customer satisfaction ratings as defined by the department.
- Answer incoming customer phone calls and take appropriate action for each call.
- Communicate and monitor incoming customer emails to ensure timely communication; escalate internal and external concerns for expedited resolution; ensure customer satisfaction at all times.
- Manage exceptions and review database for errors. Research and resolve exceptions and respond to escalation of service requests.
- Assist with coordinating dispatch activities for moves including driver instructions, confirmation of delivery, and follow up with customers.
- Proactively communicate with customers, to include new customer onboarding and new order follow-up. Proactively collaborate with Sales to ensure customer needs are understood and appropriately addressed.
- Provide input to leadership and management teams on departmental initiatives and process improvement projects.
- Maintain accurate, timely, and thorough records in proprietary database.
- Perform routine data entry including but not limited to: entering new orders and shipment information into computerized tracking systems; tracing shipments with steamship lines, trucking vendors, railroads, and other suppliers; and updating information in various systems.
- Perform typing, faxing, mail distribution, phone messaging, and other office related duties as required.
- Scan and separate documents in Document Management System.
- Update schedule, logs, and tasks daily.
- Other duties as assigned.
- High school diploma or equivalent (HSED) required
- Associate degree or related college coursework preferred
- 2 years of related customer services experience with an emphasis on the importing and exporting of goods required
- Domestic and/or international transportation and logistics experience preferred
- Demonstrated proficiency with Microsoft Office products at the following levels: Excel, Word, Outlook: Basic level of skill
- Experience with ten key by touch and typing speed of 35 WPM.
- Ability to communicate clearly with excellent verbal, written, and listening skills.
- Ability to work as an individual contributor and as a valued participant in a team based environment.
- Demonstrated ability to maintain confidentiality with tact and discretion.
- Excellent customer service skills with the ability to develop effective professional relationships.
- Strong attention to detail with a high degree of accuracy with data entry.
- Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
- Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
- Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
- Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.
- Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
- Walk/travel within office environment, crouch/bend to access floor-level storage - Often
- Use hands/fingers to operate office equipment, type/complete data input, write - Often
- Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Regularly
- Sight sufficient to read instructions, documents, and screen-based information - Often
- Use hands/fingers to manipulate and file documents, folders, small objects - Regularly
- Corporate office environment
Zone 3: Starting rate $18.00; up to $19.00 for highly qualified candidates.
The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
Job Summary
Temporary
Restaurants & Catering Services
$56k-73k (estimate)
05/05/2024
07/04/2024
pashas.com
MIAMI, FL
50 - 100
Private
ANTONIO ELLEK
$10M - $50M
Restaurants & Catering Services
Related Companies
The job skills required for Customer Service Coordinator (Temporary) include Customer Service, Microsoft Office, Customer Satisfaction, Attention to Detail, Listening, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator (Temporary). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator (Temporary). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator (Temporary) positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator (Temporary), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator (Temporary). You can explore the career advancement for a Customer Service Coordinator (Temporary) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.
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