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Client service representative
The Panther Group Portsmouth, NH
$38k-48k (estimate)
Full Time | Business Services 3 Months Ago
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The Panther Group is Hiring a Client service representative Near Portsmouth, NH

Client Service Representative

The Client Service Representative , is responsible for working with clients and internal staff to support the overall workflow of the Subrogation department.

ESSENTIAL FUNCTIONS :

  • Navigates internal and client specific systems, maintains account files and completes balance verifications via phone and email.
  • Indexes documentation from client systems, answers client status requests and updates accounts with relevant information, including damages, vehicles, location of accident, arbitration information and parties involved.
  • Organizes and updates debtor documentation to be mailed to responsible parties.
  • Reviews and works department emails.
  • Assists in annual audit, contacting DMVs to confirm license suspension criteria and contact information is accurate.
  • Reviews and processes all releases, installment agreements, and promissory notes.
  • Completes additional tasks and responsibilities, as directed by department supervisor and manager. QUALIFICATIONS :
  • Minimum of 1 years in a customer service position required.
  • Strong interpersonal and verbal communication skills.
  • Must have a strong attention to detail and are highly organized.
  • Excellent interpersonal and verbal communications skills.
  • Strict adherence to confidentiality and high ethical standards.
  • Experience working with Microsoft Office (Word, Excel, Outlook) is preferred.
  • Basic math and writing skills.
  • Coachable : receptive to feedback, responsive to change, willing to learn, and embraces continuous improvement.
  • Ability to maintain a predictable and consistent fulltime work schedule. EDUCATION REQUIREMENTS :
  • High school diploma or equivalent required. LOCATION :
  • Hybrid AFTER 90 days / Portsmouth, NH
  • Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-48k (estimate)

POST DATE

02/24/2024

EXPIRATION DATE

05/13/2024

WEBSITE

thepanthergrp.com

HEADQUARTERS

MAYNARD, MA

SIZE

200 - 500

FOUNDED

1992

CEO

KELVIN E BERNARD

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About The Panther Group

Were the Experts in Human Capital It starts with one. A single point of contact works closely with you, attracting and delivering the right talent, connecting professionals with hiring managers, developing creative staffing and management strategies. With a hands-on approach and a history of building lasting relationships, The Panther Group is a full-service firm with an innovative approach. The Panther Group brings you: Access to a network of highly qualified candidates 25 years of service experience Single point of contact, no matter the vertical Diverse, minority-owned and certified company

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The Panther Group
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The Panther Group
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The Panther Group
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The job skills required for Client service representative include Customer Service, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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