Description. The Digital Banking Specialist II is responsible for providing professional, knowledgeable, courteous, friendly, and efficient service to all customers. Utilize knowledge of the Bank’s products and services and system technology platforms to address and resolve general customer inquiries, including Debit/ATM card issues, and other electronic banking functions. Cross sells the Bank’s products and services by recognizing what’s right f...
Description. Job Summary. Our Customer Service Representatives (CSRs) are our face to the customer and are empowered and encouraged to own the ‘Customer Experience’. The CSR III is responsible for assisting Branch Management with the daily CSR operations. The CSR III provides support and guidance to other CSR’s and acts as a resource to assist Management. The CSR III also plays a larger role in promoting and initiating sales of bank services and ...
