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Inside Sales and Customer Service Representative
The O'Connor Group Fort Lauderdale, FL
$46k-63k (estimate)
Full Time | Business Services 1 Week Ago
Save

The O'Connor Group is Hiring a Remote Inside Sales and Customer Service Representative

Our client, Industrial Shadeports, is hiring an Inside Sales and Customer Service Representative in the the Fort Lauderdale market! (33309)
Industrial Shadeports’ growth has created the need to add a new Inside Salesperson to our operations in Fort Lauderdale, Florida. The Inside Salesperson is the key, primary pre-order interface between our customers and our business.
Since 1993, Industrial Shadeports has been designing, manufacturing, installing, and servicing custom shade structures and tension membrane structures for customers across the US and around the world. Each structure is custom designed and architecturally pleasing while offering maximum sun protection.

As a smaller organization, thisrole is responsible for driving excellence across all functions while beingsupported by the other Departments. You will collaborate closely with theentire organization, creating an engaged employee environment, while reportingto the Senior Leadership Team of the organization. The Company operates with anopen, supportive, and collaborative style. Team Players with a solid desire topositively impact the business will thrive in this position.

Our Guarantee is “The ProjectIsn’t Completed Until You Are Completely Satisfied.” As such, this position iskey toward setting the tone with the customer of Competence, Flexibility,Transparency and Trust.

Responsibilities
• Main point of contact for inbound customer calls
• Guiding customers to the best shade solution for their application
• Pricing & Proposal Generation
• Sales support to our Outside Salespeople
• Pre-Order Customer Communication
• Reviewing Bid Services for potential upcoming projects
• Maintaining proposal files, both electronically and hard copy

Requirements

Key Qualifications and Skills
• 5 or more years’ experience in an Engineered Product or Custom Manufacturing business, with an installation or construction component.
• Masterful organizational and communication skills, supported by previous professional success with both internal and external stakeholders.
• Superior negotiation skills for both internal and external purposes.
• Demonstrated ability to take the initiative, being action oriented and driving for results.
• Must be flexible and have a willingness to work within multiple conflicting priorities.
• Excellent written and verbal communication skills with the ability to convey information and ideas in a variety of media to a diverse audience.
• Proficiency in Microsoft Office applications and multiple other business systems. QuickBooks experience helpful.

Benefits

Industrial Shadeports offerscompetitive compensation and benefits, personal and professional growthopportunities abound, and we are a fun and engaging place to work!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$46k-63k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

07/11/2024

WEBSITE

poconnor.com

HEADQUARTERS

SAN DIEGO, CA

SIZE

50 - 100

FOUNDED

1974

TYPE

Private

CEO

PATRICK O'CONNOR

REVENUE

$10M - $50M

INDUSTRY

Business Services

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