About Us

We are a full-service luxury hotel committed to turning every single person who walks through our doors into a customer for life. We are so proud to be named Conde Nast Readers #1 Hotel in Boston and #19 in the world. We regard our associates as customers, as well, and strive to offer the most desirable work environment in Boston. Our wages and benefits are competitive with other luxury hotels and fine restaurants. But our service culture and relationship with our associates are second to none. We are an employer taking care of its associates, who in turn take care of our guests. We are all about excellence and enabling our associates to achieve to their fullest potential, to learn and grow with us in an environment in which promotion from within is considered a more desirable option to external recruitment. We are pleased to offer perks such as pre-tax commuter passes, incentive programs, pet insurance, Marriott rooms discounts for friends and family and more! So who exactly are we looking for? Self-motivated, free-spirited, and capable people who love delighting our guests and patrons and each other – people who genuinely love serving other people and being an important part of a team that excels at it. If this sounds like you, come and see us. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist Bartender in the serving of guests to ensure positive guest experience.

Responsibilities

• Retrieves orders from storeroom. Visually checks stock received against written requisition with storeroom personnel, to ensure order is accurate. Upon delivery to the bar, re-checks items with bartender for completeness.
• Cuts, slices and peels perishable garnishes and fruits, mixes and pours juices in sufficient amounts according to projected business. Stores back-up supplies needing refrigeration in prescribed containers for later use.
• Checks and assists bartender in maintaining adequate amounts of supplies, i.e., stir sticks, napkins, matches, etc., for both the immediate bar and extended service area.
• Maintains cleanliness of bar area, beer lockers, refrigeration and storage areas to comply with health code standards.
• Scoops ice from ice bins, transports to service areas and replenishes ice containers for usage.
• Boxes and saves empty liquor bottles as they accumulate for later returns and requisitions.
• Transports taps, replaces and performs routine maintenance requirements on heavy beer kegs.

Qualifications

• Hotel experience preferred.
• Must communicate well with guests.
• Basic mathematical skills necessary to ensure proper delivery amounts and understand portion sizes.
• Sufficient manual dexterity of hands in order to use a knife, pick up glassware and bottles, scoop ice, tap kegs and extend arms overhead to stock items with or without reasonable accommodation.
• Ability to comprehend written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 150 lbs., at a continuous schedule with or without reasonable accommodation.
• Ability to perform duties within temperature ranges, from normal to refrigerated.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.