Job Details. Description. OVERVIEW. A Successful Delivery Captain coordinates the activities of customers and team members engaged in launching, retrieving, and servicing boats. The Delivery Captain also coordinates customer education classes to help familiarize the customer with their new or used boat. KEY TASKS. Enthusiastically embrace the MarineMax values. Project a professional and knowledgeable image to all customers. Drives boat to and fro...
OVERVIEW. The Boat Washer is responsible cleaning the interior and exterior of boats and trailers. KEY TASKS. Wash, dry, vacuum and prepare boats for delivery. Clean and remove dust, grease and oil from exterior surfaces of in stock and customer boats and trailers. Cover and uncover boats as needed. Assist with cleaning and maintenance of the dealership to ensure a professional work environment conducive to selling. Assist with the setup of boat ...
Job Details. Description. OVERVIEW. The Technician Apprentice is responsible for a variety of entry level job duties, to include aspects of detailing, yard work, rigging as well as gaining general knowledge of the sales, service and parts departments. KEY TASKS. Detailing : gain familiarity of products as well as understand nuances involved in boat detailing to include exterior, interior, buff and wax as well as safety guidelines. Yard Team : gai...
OVERVIEW. The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers. KEY TASKS. Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer. Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators. Perform mechanical repair work such as. remove engine, transom or outdrive. disassemble unit and inspect parts fo...
OVERVIEW. The Detailer responsibilities include cleaning the interior and exterior of boats and trailers. Maintain clean and presentable boats and equipment on the sales floor and ready boats for delivery to the new owner. KEY TASKS. Perform final finish / detail on deliveries, in-stock and service boats, including cleaning windows, upholstery, canvas, isinglass, bilges, fiberglass and wood. Use of high speed buffers and polishers to properly det...
OVERVIEW. The Yard Team Member is responsible for assisting Yard Team Leader with coordinating and maintaining an efficient flow of traffic for all departments and maintaining an organized yard with operable equipment. KEY TASKS. Assist with check-in procedures of new boats delivered to the dealership. Maintain an organized and professional showroom and yard. Operate a hydraulic jack or hoist as needed. Perform general maintenance at facility, in...
OVERVIEW. The Fuel Dock / Dock Attendant is to assist the customer with docking and tying of vessel safely and providing any other service for the customer to the best of their ability. Individuals in this position must provide a high level of customer service and present a welcoming and professional image at all time. KEY TASKS. Able to assist customers with docking and tying of vessels safely. Able to complete the State Boating Safety Course. A...
OVERVIEW. The Warranty Administrator is responsible for completing all functions involved with the compilation and submission of dealer claims for reimbursement of warranty parts and labor for the assigned service facilities. KEY TASKS. Submit pre-authorizations to insure the maximum reimbursement for worked performed and for the highest possible approval ratio. Review pre-authorizations to insure expiration does not occur prior to claim submissi...
OVERVIEW. The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments. KEY TASKS. Serve the internal or external customer in a professional and knowledgeable manner. Perform stocking, issuing, receiving and inventory c...
OVERVIEW: The Assistant Service Manager is responsible for providing support to the Service Manager and service team members. Supervises the daily operations within the service department to help to ensure the overall profitability of the department. Provides leadership and direction to the service team. POSITION RELATIONSHIPS. Reports To: Service Manager. Key Internal Relationships: Sales Manager, Accounting and Shared Services, Parts Department...
OVERVIEW. The Parts Manager is responsible for overseeing the parts and accessories department. The parts manager oversees inventory management and vendor relationships. The position also includes selling marine equipment and supplies such as fixtures, pumps, instruments, cordage, paints, motor parts, and water sport equipment. The Parts Manager provides exceptional customer service and oversees parts and accessories staff. KEY TASKS. Provide exc...
OVERVIEW. The Fuel Dock/Dock Attendant is to assist the customer with docking and tying of vessel safely and providing any other service for the customer to the best of their ability. Individuals in this position must provide a high level of customer service and present a welcoming and professional image at all time. KEY TASKS. Able to assist customers with docking and tying of vessels safely. Able to complete the State Boating Safety Course. Abl...