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Client Service Representative
The Innova Group Indianapolis, IN
$49k-64k (estimate)
Full Time 2 Months Ago
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The Innova Group is Hiring a Client Service Representative Near Indianapolis, IN

The Innova Group is a nationwide consulting firm, that has recently expanded to Indianapolis! Our Marketing & Sales Department is seeking a full-time, Entry Level Client Service Representative to join our team!

The ideal candidate will be responsible for managing leads & developing relationships within an assigned territory, connecting with key decision-makers. They will liaise between customers and our internal sales/marketing teams to ensure the timely and successful delivery of our solutions according to customer needs.

Additionally, our ideal candidate will possess a need for continued self-development, will learn & adapt to new business strategies, and will have an entrepreneurial & independent mindset.

RESPONSIBILITIES

  • Execute day to day sales, marketing, and campaign management in a team environment
  • Manage the implementation and delivery of a key client’s activity, maximizing performance, and increasing ROI
  • Build client relationships through customer service interactions

REQUIREMENTS

  • Excellent oral and written communication skills, with an ability to influence others internally and externally
  • An ability to analyze quantitatively, handle challenges, and problem-solve
  • A proactive, solution oriented mindset
  • Organizational skills and the ability to self manage
  • Time management skills
  • Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
  • Active listening and effective communication
  • Strong ownership, a bias for action, and willingness to role-up your sleeves

BENEFITS

  • Weekly monetary and non monetary bonuses and incentives
  • Daily team development activities
  • One-on-one development & mentorship from company executives
  • Health benefits
  • 401K
  • Flexible schedule
  • Annual awards and recognition
  • Holidays off

Job Type: Full-time

Pay: $800.00 - $1,800.00 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Compensation package:

  • Bonus opportunities
  • Performance bonus

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Preferred)

Ability to Relocate:

  • Indianapolis, IN 46204: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$49k-64k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

04/29/2024

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The Innova Group
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The job skills required for Client Service Representative include Customer Service, Written Communication, Organizational Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
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University of Notre Dame
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Canisius College
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