You haven't searched anything yet.
Job Summary:
The THG Service Desk provides computer support to all the core business units. This includes hardware and software issues, connectivity problems, wireless/mobile issues, printing and functionality questions. Most support is provided remotely via our Bomgar Remote Assistance and over the phone. Customer service, attention to detail, and first call resolution are top priorities for the IT Analyst with escalation to our Desktop Support Specialist team, as necessary. Exemplary customer service skills are a requirement for this role, as providing excellent service to our users is an essential duty.
This is a hybrid position onsite/remote position that will require flexibility based on the needs of ITSS.
Computer Skills:
Essential Duties and Responsibilities:
Requirements:
About The Heritage Group
Founded in 1930, The Heritage Group (THG) is a fourth-generation family-owned business managing a diverse portfolio of companies specializing in heavy construction and materials, environmental services, and specialty chemicals. Companies within the THG portfolio include Heritage Environmental Services, Heritage Construction Materials, and Monument Chemical. With more than 5,000 employees and 30 operating companies worldwide, THG aims to create a safer, more enriching, and sustainable world by harnessing the power of family.
The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals.
The Heritage Group welcomes the diverse backgrounds, experiences, and perspectives of all to work together to accomplish our goals
Full Time
Wholesale
$46k-57k (estimate)
04/28/2023
05/24/2029
heritagecooperative.com
URBANA, OH
200 - 500
1919
DEAN TERRILL
$200M - $500M
Wholesale
Heritage Cooperative is a farmer-owned cooperative that traces its history back to 1919. Heritage Cooperative is focused on; Working Together. Winning Together. with customers, members, employees, and other stakeholders. Operating under four product and service departments; the cooperative and its over 600 dedicated employees, serve customers throughout Ohio, Pennsylvania, West Virginia, Kentucky, Illinois, and Oklahoma from over 60 locations. The four product departments of agronomy, feed and retail, grain merchandising, and 1ST Choice Energy Services, assist over 5,000 farmer-members and 15,...000 customers. The Heritage Cooperative brand umbrella includes 1ST Choice Energy Services, Shur Grow, Crop Advantage, Heritage Country Store, MAXGuard, and Heritage Show Supply.
More
Show less
The job skills required for IT Service Desk Analyst include Troubleshooting, Customer Service, Operating System, Installation, Computer Hardware, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Service Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Service Desk Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Service Desk Analyst positions, which can be used as a reference in future career path planning. As an IT Service Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Desk Analyst. You can explore the career advancement for an IT Service Desk Analyst below and select your interested title to get hiring information.