Position Overview:

Solicits, books, plans and coordinates meetings/functions while maximizing the banquet space to meet/exceed sales goals. Assists with Delphi upgrades and maintenance, budget planning and forecasting.

Essential Duties & Responsibilities

1. Solicits, negotiates and books new and repeat business through efforts (outside calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed goals.

2. Executes market segment strategies to capture the maximum amount of revenue and meet/exceed sales goals.

3. Assists in supervision and training of Catering Coordinator.

4. Prepares status and period end reports to keep management abreast of activities. Prepares forecasts and critiques to support conclusions.

5. Works directly with Delphi to implement upgrades and maintain quality.

6. Develops budget and forecasting with DOC.

7. Performs special projects as assigned.

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor’s degree (B.A.) from four-year college or university; three to six years related experience and/or training; or equivalent combination of education and experience.

License/Certification: N/A

Experience: Five to eight years of catering sales and service experience.

Basic Expectations: Drive new business into hotel. Manage and develop individual market. Must be able to handle and excel in both corporate and social markets. Yield catering event space to maximize revenues. Reach and exceed individual sales goal. Service catering accounts and build relationships for future events. Target and solicit new business.

Supervisory Responsibilities: Manage/co-manage one subordinate supervisor in the Catering Sales Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from group managers, clients, customers, and the general public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Ability: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Standards of Conduct:

The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Work Location: In person