Overview

Responsible for the overall warehouse efficiency and flow. Provide leadership and direction of quality to reach required goals and objectives in all departments.

Responsibilities

• Ensures daily workload is completed efficiently, must be able to adjust the work flow to meet the needs of business.
• Identify and develop key employees for upward movement.
• Responsible for timely, accurately and completion of CPU and Delivery Prep invoicing.
• Responsible for all order picker lift inspections being completed daily by the Operators Team
• Track and document all attendance issues in compliance with the employee policy manual.
• Must listen and respond appropriately to customers, customer pickup issues and employee concerns.
• Uphold all terms and conditions in regards to returns, exchanges and restock fees as set by corporate.
• Look for process improvements throughout the facility; communicate recommendations with the Operations Manager.
• Ensure Maintenance items and safety concerns are communicated to the pertinent parties ensuring prompt resolution.
• Assist with hiring qualified applicants, performing orientation and new hire training of all new hires.
• Perform annual and semi-annual evaluation of all direct reports.
• Creates schedules to ensure maximum use of hours through forecasting and target planning.
• Responsible for all time off request of both hourly associates and reporting management team.
• Communicate promptly with Human resources and the Operations Manager.
• Hold weekly meetings with reporting management team to review past and upcoming challenges, staffing needs, production and target planning.
• Holds associates accountable when violations of production, safety and/or policies occur.
• Issue area/aisle audits to be performed by reporting Managers
• Ensures housekeeping in all departments to include departmental area audits are kept up to date
• Works directly with Store Department Managers for all issues and areas of concern and is part of the solution.
• Works with all departments as a team: establishes synergy between all departments
• Any other duties or responsibilities as required by management.

Qualifications

• Education: High School diploma or GED
• Experience: Minimum of 3 years’ experience in a warehouse environment as a manager.
• Skills: Team building skills; Good sound judgment and decision making abilities; able to read and count accurately, do simple math and write legibly, and must have basic knowledge of Word and Excel programs.