The Assistant Front Office Manager is an entry-level leader who will assist with the oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Responsibilities may include but are not limited to:

• Creating and inputting staff schedules

• Training & development of colleagues

• Payroll

• Cash control for front office agents

• Assistance with VIP guests

• Ensuring customer service/guest satisfaction goals are met

• Ensuring safety practices are in place and being upheld by all team members.

The Assistant Front Office Manager will promote an atmosphere that ensures guest and associate satisfaction. This requires strong attention to detail and the ability to work with guests, other departments and team members effectively and efficiently. Open availability including evenings, weekends and holidays is required for this role.

BENEFITS | LOVE WHERE YOU WORK! | Hyatt is proud to be named to Fortune’s list of “100 Best Companies to Work For” for the tenth year in a row! With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

We care for people so they can be their best.

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Referral Bonuses - for bringing new members to our team
• Discounted Room Nights - at Hyatt Hotels around the world
• 12 Free Hyatt Room Nights per year – after 90 days of service
• Parking discounts – discounted parking in downtown Austin
• Bus Passes – under $10/month, paid through payroll deduction
• Paid Time Off – Vacation, Sick days and Holiday pay
• Healthcare FSA - saves you money for medical expenses
• Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
• Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!

Hyatt/The Driskill is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• 1 years prior hotel leadership experience preferred
• Hotel/Hospitality Degree is an asset
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Service oriented style with professional presentation skills
• Must be available to work nights, weekends, and holidays as needed.
• Must have excellent organizational, interpersonal and administrative skills
• Must be proficient in Microsoft Word and Excel