For over 15 years, The Dorm has been a mission-driven, client-centered mental health organization that has been bringing comprehensive, evidence-based treatment to young adults, ages 18-30. We are looking for a passionate Assistant Director of Admissionsto join our multidisciplinary New York City team and contribute to our goal of making a difference. 

The Assistant Director of Admissions will be responsible for being one of the first points of contact and discovery of The Dorm for new clients, families, and referral sources. With an attention to customer service, our AD of Admissions will foster a supportive, client/family-centered approach for all inquiries by providing a timely and thorough response, and helping vet clinical appropriateness. 

With us, you’ll be part of the next frontier in mental health care with an integrative treatment model and outcomes research approved by a third-party validated Institutional Review Board (IRB). We blend individualized therapy and skills coaching, hands-on family work, group-based clinical support and a bustling community and social Clubhouse experience unseen elsewhere in our industry. With competitive salaries between $90,000 and $100,000 (based on background/experience) and a proud commitment to diversity in the workplace that affirms all races, genders and backgrounds, our strength is our community and we hope that includes you!

What You Will Do:

• Establish a seamless admissions process across locations to reach census goals 

• Collaborate with leadership, marketing and clinicians in order to support admissions needs at each location

• Facilitate discovery and appropriateness of all incoming admission inquiries in a timely manner by demonstrating a comprehensive understanding of our program, services and outcomes. The admission process includes:

  • Responding and clinically screening all inquiries

  • Conduct meet and greets / tours with prospective clients, family members and/or referral sources

  • Determine appropriateness and level of care

  • Facilitate completion of admission documents

  • Collaborate with clinical team for assessments, placements and on-boarding of new clients and families

  • Maintain accurate and timely clinical and demographic information in CRM

• Establish and maintain relationships with all referral channels including but not limited to educational consultants, hospitals, residential treatment centers, universities, clinical professionals & community organizations

• Attend one clinical meeting a week in each location in addition to weekly admission and outreach meetings

• Help maintain a referral list while cultivating existing relationships

• Provide monthly reports on admission activity

What you need to qualify:

• Licensed clinician is strongly preferred

• Must have 3 or more years of experience in the behavioral health field

• Must operate at the highest level of customer service and possess the confidence and clinical expertise to assist families as they navigate the choice of enrolling

• Astute clinical and diagnostic skills

• Knowledge of the behavioral health industry is essential

• Ability to meet admissions goals as set forth by leadership

• Proven business development, sales, or marketing experience 

• Effective communication skills 

• Detail-oriented, self-motivated and passionate in helping others

• Ability to travel to multiple locations and to be flexible with working hours

What We Offer:

• Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years 

• Unlimited PTO - for a team that’s rested, recharged and feeling their best

• Free in-house clinical trainings, DEIB trainings and yearly spending allowance for continuing education credits (CEUs)

• Long term treatment model: Form deep therapeutic alliances and be a bigger part of your clients’ journeys (avg client length of stay is 12 months)

• Flexible, creative, team-based work environment in the heart of NYC and in an inspiring, centrally-located therapeutic setting

• Limitless opportunities to expand your therapeutic impact: work with our research team; support our groundbreaking student scholarship program; be featured in the media on topics that matter or pilot a new treatment group — At The Dorm, it's all possible!

• We are family-owned and operated and proud to be a trusted, CARF-accredited organization

The Dorm is an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.