Description

Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The goal of The Door’s Career and Education Services Department is to support young people in completing secondary education and successfully transitioning into post-secondary education and employment. Programs within the Career and Education Services Department (Career Services) are designed to help young people, who are in school, out-of-school and underemployed, to assess, set, and obtain their educational and career goals. Career Services specifically allow a young person to craft a personalized life plan defining the steps he/she will take to achieve those goals while developing the necessary skills for future life success and independence. 

The Recruitment and RetentionCoordinator is responsible for providing outreach, recruitment, case management and retention support services to assist participants to successfully move up an education and occupation ladder towards economic self-sufficiency. Specifically, the Recruitment and Retention Coordinator will work with participants who are part of our Culinary and Wellness Programs and participants who have an interest in Culinary and Wellness training programming. In this capacity, the Recruitment and Retention Coordinator work closely with all Career & Education staff, other agency-wide department staff, as well as partners and employers to ensure the young person is meeting his/her career and education goals. 

Responsibilities:

• Oversee outreach, recruitment, and enrollment of new participants into The Door’s Culinary and Wellness Programs, to facilitate information and orientation sessions, participate in recruitment and outreach events, as well as programs through in-reach for performance-based contracts from both private and government organizations
• Work with Program Director to further develop, refine, and implement all culinary and wellness programs, including hydroponics
• Build and sustain relationships with the key personnel of local high schools / colleges and other key community institutions to help programmatic recruitment efforts and successful enrollment into The Door’s Culinary and Wellness Programs
• Attend all relevant recruitment events and work to continue to build recruitment and outreach opportunities within communities and/or partnerships
• Create and implement new and innovative outreach strategies and all marketing materials in line with participant trends
• Provide ongoing retention support for culinary and wellness participants on a monthly basis
• Conduct Biweekly check-ins with Career Advancement Coach , Job Placement Specialists, and Director of Culinary Program and monthly follow-up with past participants after connection with job placement specialist
• Enter, update and maintain participant demographic, academic, workforce development and data into required department and funder databases
• Work directly with HR to support onboarding and payment process for culinary interns
• Create program enrollments for all culinary and wellness participants in all required databases and record keeping systems
• Track, document, and distribute incentives and stipend payment for all culinary and wellness participants
• Provide coverage and support during program activities; develop and facilitate award ceremonies, alumni gatherings, and other special events
• Provide biweekly feedback to Career and Education Services team regarding young people’s education, placement experiences, challenges, and successes, to help shape the content and structure of program services
• Participate in relevant departmental, agency, and external agency meetings, trainings, case conferences, workshops, and events 
• Handle any appropriate additional responsibilities and functions as assigned by Supervisor and/or Director

Qualifications:

• Bachelor’s Degree in Psychology, Sociology, Urban Policy, Education, or related field strongly preferred or extensive related professional experience
• Two years’ experience in youth development, preferably employment, career-oriented programs and/or youth development programs required
• Knowledgeable of and ability to apply positive youth development principles to working with young people
• Prior experience in a social service setting working with a multi-cultural young adult population
• Prior experience in working with a vulnerable youth population (foster care, court involved, runaway and homeless or teen parent, etc.)
• Prior experience providing education/employment-related case management, career readiness, and employment retention services
• Demonstrated understanding and practice of the principles of positive youth development.
• Experience with performance-based contracts.
• Ability to create and facilitate workshops and trainings 
• Ability to closely collaborate with colleagues and function as part of a team to promote successful outcomes for youth
• Ability to model work readiness skills and appropriate workplace behavior at all times
• Ability to work well in a fast-paced environment and multitask while adhering to deadlines
• Excellent verbal and written communications skills; strong computer skills required
• Demonstrated ability to exercise sound judgment
• Mental health experience preferred
• Proficiency in Spanish, Mandarin, or French, desired

Work Schedule: Full time, Monday - Friday, 35 hours per week, 10:00 am - 6:00 pm or 9:30 am -5:30 pm with a minimum of one late night a week

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Qualifications