The job profile for this position is Administrative Assistant Senior Representative, which is a Band 2 Professional Career Track Role.

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LOCATION: ON-SITE OFFICE position aligned to the Pacific Northwest market. Must reside in Seattle, WA.

Office location: 920 5th Ave, STE 1350, Seattle, WA

In addition to serving as the executive administrative assistant to the Vice-President, Network Management, including calendar and meeting coordination and presentations, this position performs advanced administrative duties which include: performing the role of backup to Houston Seattle Provider Contracting Manager team; maintaining up to date knowledge regarding inventories and processes; mentoring new staff in orientation and training of functions. This position is also responsible for ensuring quality of work and compliance of timeframes for general functions as well as their individual workload. This position will work closely with the PNW contracting team in establishing workflow processes, updating procedures, and communicating and implementing the changes in workflow. The role reports to Vice-President, Network Management and supports the Network Management team.

This is an in-office position, in Seattle, WA, Monday through Friday during traditional office hours. 

DUTIES AND RESPONSIBILITIES:

• Manage calendar, email, and communication for the Network Management Vice-President.

• Act as on-site coordinator for the Seattle Office.

• Work in the office Monday through Friday.

• Act as back up phone receiver for members of the contracting team and triage calls appropriately.

• Create reporting and presentations, which monitor goals and objectives for the team.

• Process invoices for payment.

• Order kitchen supplies and maintain an orderly kitchen and breakroom.

• Monitor and train new and existing employees on workflows and system requirements. - Assist less seasoned employees as necessary.

• Assist team members with ordering of equipment, ensuring appropriate access to all internal systems.

• Assists manager with monitoring and updating system information as needed to ensure contracts are appropriately handled.

• Participate in staff meetings.

• Monitor and distribute emails from group email box on a daily basis.

• Retrieve mail and packages as delivered onsite.

• Open and distribute mail to appropriate team member.

• Complete additional tasks and projects as assigned.

• Contribute feedback and ideas to improve team performance as appropriate.

• Keeps the supervisor abreast of important developments, potential problems, and related information necessary for all job related functions.

POSITION REQUIREMENTS:

• High School diploma required, Associates or Bachelor’s degree preferred

• 3 years Administrative skills in a Managed Care or Health Insurance organization

• Strong organizational and communication skills

• Strong interpersonal skills and the ability to interact well with diverse personalities; Detail-oriented. Displays a positive team attitude and willingness to assist others when necessary. 

• Requires ability to communicate effectively, both orally and in writing, and apply judgment in interactions with internal staff, customers, and vendors.

• Clear, concise and courteous telephone manner; portrays a professional image on the telephone and to visitors.

• Genuine interest in people-oriented work; must display a positive and caring attitude towards others

• Proficient Computer experience with Microsoft Outlook, Work, Excel, and Power Point. Typing ability of 50 wpm.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.