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POSITION FOCUS:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
ESSENTIAL RESPONSIBILITIES:
OTHER RESPONSIBILITIES:
STRATEGIC SKILLS:
Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.
OPERATING SKILLS:
Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
COURAGE:
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.
ENERGY AND DRIVE:
Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
PERSONAL AND INTERPERSONAL SKILLS:
Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.
KNOWLEDGE/SKILLS:
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Full Time
$26k-35k (estimate)
04/05/2024
08/01/2024
The job skills required for Front Desk Agent - Full Time include Customer Service, Scheduling, Cash Handling, Integrity, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent - Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent - Full Time positions, which can be used as a reference in future career path planning. As a Front Desk Agent - Full Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent - Full Time. You can explore the career advancement for a Front Desk Agent - Full Time below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.