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Program Manager
The Bridgeline, Inc. Charlottesville, VA
$106k-142k (estimate)
Full Time | Software & Cloud Computing 4 Months Ago
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The Bridgeline, Inc. is Hiring a Program Manager Near Charlottesville, VA

Do you have experience providing supportive rehabilitative and casework services to adults with disabilities? Do you have a passion for enhancing the lives of others and providing strong community outreach? If you answered yes, we want to speak to you!
The BridgeLine provides unparalleled care and service in four programs to those who live with brain injuries and the community that supports them. The key to our success is largely dependent on the ability of our experienced and committed team members. 
Located in Charlottesville, Virginia, The BridgeLine is a community-based nonprofit with a history of providing quality lifestyle programs, services, and resources for adults living with brain injuries. Our mission is to empower our clients to be independent, active, healthy, engaged, and connected. Our vision is that all those we serve are supported, connected, and respected in their community. 
We are seeking a highly organized, goal-oriented, self-starter to join our growing organization. In this position, you will lead and supervise our programs, and provide guidance to teams in ways that promote the company’s mission, while acting as a liaison between program staff and senior management. 
As the ideal candidate you are an excellent leader and have experience in managing staff of different disciplines to produce results in a timely manner. You must be an excellent communicator and collaborator, and have the ability lead with energy and enthusiasm You have proven ability to implement high-level program initiatives, and don’t shy away from being a catalyst for positive change. 
This position is exempt and reports to the Executive Director/Director of Operations.
Objectives of this role are:
  • Taking the lead in managing all BridgeLine programs, monitor their progress, and ensure program goals are reached 
  • Creating synergy and improve collaboration between all programs, coordinating their interdependencies and cross-program activities
  • Guiding current and future program development, as needed, with the support of the senior management staff
  • Developing working relationships with current and future community partners
  • Maintaining organizational standards of client satisfaction, program quality, and overall program performance
  • Managing program budgets for maximum efficiency
Key Responsibilities include:
  • Providing programmatic and administrative supervision
  • Supervising direct staff including performance evaluations, scheduling, orientation and training
  • Assisting in decisions on recruiting, hiring, transfers, promotions, salary changes, and other staff management issues
  • Assessing overall program performance for four programs
  • Developing systems and processes to meet program goals 
  • Managing and utilizing resources across programs
  • Job training and orientation of all BridgeLine program staff
  • Coordinating referrals, intake, and caseload assignments, and facilitating team meetings.
  • Managing stakeholder communications
  • Monitoring compliance with all state and local contracts 
  • Analyzing data received from client/family/stakeholder satisfaction surveys to recommend program changes
  • Developing program budgets and monitoring monthly revenues and expenses related to program goals
  • Ensuring compliance with appropriate regulatory, contractual, corporate and legal requirements regarding the operation of all programs
  • Providing direct services, including facilitation of intervention as needed
Skills and qualifications:
  • Bachelor’s Degree in management, human services, or other related discipline 
  • At least three years of experience providing direct supportive services to clients with disabilities
  • 2 years of experience as a program director
  • Outstanding organizational skills and attention to detail
  • Basic accounting and data management skills
  • Experience in managing projects, making independent decisions, and solving problems
  • Exceptional leadership, time management, facilitation, and organizational skills
  • Excellent written and verbal communication skills, including public speaking
  • Strong knowledge and experience with electronic record systems
  • Proven experience as team player with a welcoming and collegial attitude
Our Benefits:
  • Fifteen days of paid time-off in first year
  • Nine paid federal holidays per year
  • 100% Employer paid Health Reimbursement Account
  • 100% Employer paid retirement plan
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance 
  • Employer paid training assistance

Job Summary

JOB TYPE

Full Time

INDUSTRY

Software & Cloud Computing

SALARY

$106k-142k (estimate)

POST DATE

01/23/2024

EXPIRATION DATE

06/07/2024

WEBSITE

bridgelinedigital.com

HEADQUARTERS

WOBURN, MA

SIZE

25 - 50

FOUNDED

2000

TYPE

Public

CEO

ROGER KAHN

REVENUE

$10M - $50M

INDUSTRY

Software & Cloud Computing

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About The Bridgeline, Inc.

Bridgeline Digital provides marketing automation, web content and social media management solutions for e-commerce companies.

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