About BCRF

Breast cancer is a complex disease with no simple solution. Research is the key to stopping it in its tracks. Founded in 1993 by Evelyn H. Lauder, the Breast Cancer Research Foundation (BCRF) is the largest private funder of breast cancer research in the world. We invest in the best minds in science—from those investigating prevention, diagnosis, treatment, survivorship, and metastasis—giving them the opportunity to pursue their most innovative ideas. Our combination of investment and cross-disciplinary collaboration accelerates the entire field and builds momentum for new discoveries.

Since its inception, BCRF has invested over $900 million in research, which has significantly contributed to a 43% decline in breast cancer deaths over the past three decades. BCRF investigators have been behind every major breakthrough in breast cancer research, and the field is moving faster than ever.

Today, BCRF is the largest private funder of breast cancer research—and metastatic breast cancer research—worldwide and the country’s top-rated breast cancer research organization. BCRF is currently supporting 255 investigators across 14 countries at leading medical and academic institutions with $62.3 million in scientific grants.

About the Role

Reporting to the Assistant Director of Accounting, the Donor Services Assistant is a key representative of BCRF, often serving as the first face, voice, and impression of BCRF while providing critical support in receiving all inquiries to BCRF’s phone line, email, and mailbox. The Donor Services Assistant will be well-versed in our mission, organizational structure and donor relations protocols to provide the highest level of customer service to internal and external stakeholders.

Primary Responsibilities Include:

· Answer phone calls and emails while providing excellent customer service

· Assist and troubleshoot donation inquiries

· Sort and distribute mail and packages and ensure the return of USPS bins to the post office

· Assist with FedEx pickups.

· Greet guests and delivery personnel.

· Assist with daily incoming check deposits

· Utilize Raiser’s Edge and Classy to find information for and about donors

· Assist our Database and Donor Services team as needed

· Keep inventory of tech, office and kitchen supplies

· Assist with ordering and restocking tech, office and kitchen supplies as needed

· Manage shred bins and organize pick-up

· Provide back-up assistance with troubleshooting Zoom rooms, printers and postage machine

· Assist with general tidiness of office and kitchen space

· Comfortable helping with BCRF events and meetings as needed

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Qualifications

· 1-2 years of administrative experience in an office setting, ideally a non-profit

· Bachelor’s degree strongly preferred

· Excellent interpersonal and customer service skills

· Demonstrated time management skills

· High degree of accuracy and attention to detail

· Proficiency with Microsoft Office Suite

Compensation

The salary range for this full-time position is $27.00 - $29.00/hour along with an exceptional benefits package focusing on employee physical, financial, and mental wellness. This role is classified as non-exempt, overtime eligible.

Location

This position is based in New York City, New York. While performing the duties of this role, you would be expected to be in the office 5 days a week. Travel for this role is not required.

To Apply

Please submit a cover letter expressing your intention to apply for the role, and a CV.

Only short-listed candidates will be contacted. Please, no phone calls. All inquiries will be held in confidence.

Our Commitments

BCRF is proud to be an Affirmative Action/Disabled/Veterans Equal Opportunity Employer.

BCRF upholds an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, marital status, age, physical or mental ability, veteran status, military obligations, genetic information, or any other basis protected by applicable law.
This policy applies to all applicants, employees, consultants, third-party workers.

Please note that this role description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.