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Summary:
The Bowery Mission (TBM) exists to promote the flourishing of New Yorkers who are overcoming homelessness and marginalization by providing compassionate services and transformative community. Choose Help (CH) Programs are positioned as a first point of contact for all entering TBM Tribeca and Bowery Campuses to experience the transformational love of Jesus Christ as demonstrated in practical actions.
The Front Desk Coordinator (FDC) will serve as first point of contact and a resource of support for guests, residents, staff, volunteers, vendors, and visitors of TBM Tribeca or Bowery Campus. The FDC will provide a welcoming, hospitable, and peaceful environment that affirms compassionate care and individual dignity, while supporting an exceptional standard of professionalism, customer service, safety, and cleanliness in the environment. The FDC will operate efficiently in a fast-paced, multi-faceted environment as they receive and properly direct incoming phone calls, conduct outgoing phone calls as necessary to support crisis intervention, and de-escalate conflict to promote a calm atmosphere. In collaboration with the Development Department, the FDC will monitor email inquiries addressed to info@bowery.org providing responses or forwarding the email to the appropriate department.
The FDC will receive and coordinate distribution of deliveries, including incoming/outgoing mail to ensure all packages and correspondence is distributed to appropriate campus departments/staff. The FDC will receive incoming donations/in-kind gifts, provide donors with a correct receipt, and ensure all contributions are properly distributed to campus departments/staff.
The FDC will organize, maintain, and properly distribute administrative documentation pertaining to community resources and interdisciplinary campus operations as appropriate. The FDC will properly organize and maintain files pertaining to TBM health and safety protocols, fire safety regulations, interdisciplinary program operations, and complete program reports as necessary. The FDC will attend training as necessary to maintain required certifications, improve job performance, and to obtain desired professional development.
Work Schedule:
Shift: Monday - Friday 8 AM - 4:30 PM (Saturday/Sunday Off)
Reports to: Manager, Clinical Services
Duties & Responsibilities:
Requirements:
Preferred:
Salary:
Salary commensurate with relevant education & experience: $43,000 to $48,000 per year
The Bowery Mission takes the health & safety of our staff, guests, clients, and volunteers very seriously, and especially as it relates to the current Covid-19 pandemic.
Full Time
Civic & Environmental Advocacy
$33k-43k (estimate)
05/22/2024
06/02/2024
bowery.org
NEW YORK, NY
100 - 200
1879
EDWARD H MORGAN
$10M - $50M
Civic & Environmental Advocacy
The Bowery Mission has served New Yorkers experiencing homelessness and hunger since the 1870s. We provide hot meals, shelter, clothing, showers and medical/dental exams. Each meal and every service is an invitation to residential and community programs that help clients make progress. To empower children to thrive and succeed, The Bowery Mission also offers year-round opportunities for enrichment through City Camp, culminating in summer camp in the Poconos Region of Pennsylvania. In order to more effectively combat the epidemic of homelessness in the New York metro area, New York City Rescue ...Mission and Goodwill Rescue Mission have joined forces with The Bowery Mission. Together, as one organization with nine campuses within New York, New Jersey and Pennsylvania, we offer new hope for a sustainable solution by sharing resources, collaboratively fundraising, and providing an enhanced continuum of care to men, women and children. As a result, we say yes to more people, more often, with better services, and love well. Learn more at www.bowery.org.
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