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**Front Desk Coordinator**
at Glowbar New York, NY Glowbar, Inc.
Job title: Front Desk Coordinator
Status: Part-time or Full-Time
About Glowbar:
Glowbar is reinventing the skincare experience by delivering customized 30-minute, evidence-based treatments to target real concerns over time. All Glowbar treatments are powered by expertly trained estheticians and standardization technology, with our staff and our customers at the center of everything we do. We are creating an environment where our talent is rewarded as the keystone of our success and customer loyalty.
The founding team of Glowbar will be integral in shaping a new experience in skincare, and will be provided opportunities such as advanced training, competitive compensation structure, knowledge sharing, and brand building.
Glowbar is seeking passionate and service-oriented experience associates who believe in a customer-first mentality to be a part of our founding team! Our experienced associates will be continuously empowered to use their customer-oriented gut to make decisions. As long-term team members, experienced associates are also collaborative team members, with a mind geared towards testing and learning to set a new standard for skincare.
This means you...:
* Are dedicated to helping people
* Are a team player
* Have an entrepreneurial and positive spirit
* Value honesty and integrity in the workplace
* Always seek to improve personal performance
* Are professional
* Know how to market and bring existing and new clients coming back
**Responsibilities include (but are not limited to):**
**Care for clients:**
* Create a safe space for clients to navigate through our modern experience
* Guide clients through check-in and retail check-out
* Provide a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment
* Provide clients with product knowledge and at-home routine suggestions
* Email/text clients to assist in appointment booking/rebooking, follow up, and offering to answer any last-minute questions
**Care for our team:**
* Provide feedback to management on progress and challenges, paired with suggestions
* Collaborate with estheticians on opportunities to improve the experience to better support and inform clients
* Assist Management in daily studio tasks and projects
* Maintain front of studio retail inventory & operating supplies on regular intervals
* Enhance and uphold standards, policies & procedures through various means of communication
* Assist with social media on an as-needed basis
* Participate in events onsite/offsite
**REQUIREMENTS**:
* 1 years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service
* Must love hospitality and interacting with customers
* Strong understanding of retail operations, policies and procedures
* Must have the ability to prioritize and multi-task within a fast-paced environment
* Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients
* Passion for beauty, skincare, learning and trying new things every day!
* Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability
Competitive pay, monthly treatments (!) and benefits available.
Currently hiring in multiple locations
Westport, CT
Roslyn, NY
New York, NY
Full Time
$31k-41k (estimate)
04/24/2024
05/09/2024
getglowbar.com
New York, NY
<25
The following is the career advancement route for Front Desk Coordinator positions, which can be used as a reference in future career path planning. As a Front Desk Coordinator, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Coordinator. You can explore the career advancement for a Front Desk Coordinator below and select your interested title to get hiring information.
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