As the Catering Sales Manager, you will lead the sales efforts for catered events--including corporate meetings, social gatherings, and weddings--by building strong client relationships, executing seamless event planning, and driving revenue for the hotel. This is a highly collaborative position that bridges sales strategy and event execution, requiring excellent communication skills, creativity, and attention to detail. Key Responsibilities. Dev...
What You Will Be Doing. Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recommendations from the menu for the customer. Secure drink orders and take food orders in an efficient manner. Inspect food for accuracy and presentation prior to delivery. Maintain a clean table and assist with any refills or requests as needed. Complete all side station work and maintain a clean safe environment.
What You Will Be Doing. Respond to all service calls within half hour from time call is received. Determine defects, trouble-shoot malfunctions, take immediate necessary corrective action if guest related/top priority or scheduled for completion within 2 days and record same on the departmental work order form. Follow specific departmental procedures in efficiently performing repair, maintenance, alteration and installation work. Comply with the ...
What You Will Be Doing. Ensure all financial areas of the hotel, including Accounts Receivable, Accounts Payable, Night Audit, and Payroll are all administered appropriately and effectively. Ensure proper controls are in place and monitored throughout the hotel to maximize profits or minimize losses by retaining revenues, reducing expenses and safeguarding hotel assets. Ensure that efficient and accurate budget preparation with the full involveme...
What You Will Be Doing. Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other relat...
What You Will Be Doing. Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other relat...
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staf...
What You Will Be Doing. Respond to all service calls within half hour from time call is received. Determine defects, trouble-shoot malfunctions, take immediate necessary corrective action if guest related/top priority or scheduled for completion within 2 days and record same on the departmental work order form. Follow specific departmental procedures in efficiently performing repair, maintenance, alteration and installation work. Comply with the ...
What You Will Be Doing. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/be...
What You Will Be Doing. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/be...
Answer all external and internal phone calls. Take messages and transfer calls to the correct areas throughout the property. Make reservations for all future guests for the hotel, restaurant, and spa, using upselling techniques to maximize revenue. Understand the selling strategy for the hotel by. knowing the status of room inventory and follow it closely to ensure the reservations. are accepted for the correct rates and dates. Aggressive...
What You Will Be Doing. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, ...
