What are the responsibilities and job description for the Assistant Front Office manager position at Remington Hospitality?
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Have complete understanding of Front Office staff's job descriptions and duties and be able to perform duties at any given time.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs.
Assist the General Manager by handling special requests, group blocking and unusual circumstances.
Salary.com Estimation for Assistant Front Office manager in Sugar, TX
$50,428 to $72,464
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Assistant Front Office manager?
Sign up to receive alerts about other jobs on the Assistant Front Office manager career path by checking the boxes next to the positions that interest you.
What You Will Be Doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-regist...more
What You Will Be Doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning ...more
What You Will Be Doing Greet customers promptly upon taking a seat in the restaurant. Share any specials or make recommendations from the menu for the cust...more
What You Will Be Doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning ...more
A New Team. A New Vision. Endless Opportunities. Join The Blossom Today. The Assistant Front Office Manager supports the daily operations of the Front Offi...more
