Job Summary:

We are seeking a Sales Support Representative ("SSR") to join our team at The Best Cash Home Buyer. The SSR will play a key role in supporting our sales team and ensuring consistent communication with prospective clients and a smooth operation of the sales process. The position requires effective communication, strong customer service skills, and the use of technical sales strategies to negotiate solutions and provide the best experience for our customers. Fluency in Spanish is a plus. Base Commission.

Company Core Values:

• Commitment
• Empathy
• Growth Oriented
• Humility
• Integrity
• Respect

Ideal Candidate:

• High School diploma and/or Associate's degree
• Has experience in and strives to deliver phenomenal customer service
• Is goal oriented, self motivated, and is results driven
• Experience in a sales environment, preferably phone sales
• Strong working knowledge of Google Docs and Google Sheets
• CRM experience

Essential Duties and Responsibilities:

• Solutions: schedule and conduct appointments to discuss and identify a win/win solution for both partiesCommunication: Follow-up and respond to all leads generated in our system to increase sales. Build rapport through question based selling techniques combined with objection handling to generate sales.
• Solutions: schedule and conduct appointments to discuss and identify a win/ win solution for both parties
• Management: in a timely manner, update the CRM and prospect pipelines to accurately track leads through the sales process
• Ownership: act as lead contact for all leads and communicate efficiently and effectively with all parties involved
• Adaptability: ability to quickly learn the real estate industry and the real estate specific systems and technologies related. Keep up with local knowledge to answer questions clients may have and maintain or increase our current marketplace position
• Accountability and Growth: Attend and actively participate in business meetings and trainings
• Perform other administrative tasks and special projects as assigned

Position Requirements and Skills:

• Lives out our core values – Commitment, Empathy, Growth Oriented, Humility, Integrity, Respect
• Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value
• Professional in attitude and appearance
• Possesses the ability to connect with a variety of personalities
• Extremely strong phone skills; ability to set and close appointments over the phone
• Ability to use or quickly learn real estate specific CRM and marketing/lead technologies
• Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
• Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position
• Ability to perform intermediate tasks in Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)
• Outstanding verbal communication skills with ability to interact with all levels of an organization
• Must possess excellent organization and planning skills
• Must possess problem solving skills
• Excellent time management skills and ability to adhere to schedules/deadlines
• Must be dependable and safety oriented
• Self-motivated and results driven with proven ability to succeed
• Ability to work a flexible schedule, including some late evenings and Saturdays
• Enthusiastic about providing the best possible customer service for clients and customers
• A roll up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments
• Strong relationship management and the ability to drive multiple tasks to completion successfully
• Resourceful team player and a positive “can-do” attitude
• Ability to work in a fast-paced environment
• Ability to pass criminal background check
• Good attendance record
• Limited travel as required

If you are a motivated individual with a passion for sales support and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience. References required.

Job Type: Full-time

Pay: $42,000.00 - $70,000.00 per year

Compensation package:

• Bonus opportunities
• Commission pay
• Yearly bonus

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)
• Phone Sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Saint Petersburg, FL 33701 (Required)

Work Location: In person